Ellett Exterminator

Ellett Exterminator

6 employees
22 years in business

About this pro

We are customer service based company, we pride ourselves with being friendly and affordable for our customers. We also are bringing financing to the table for homeowners to get the best service available. We also are concerned about the environment and offer heat treatments and use organic and green products in most cases.

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Rosemead, CA 91770
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What is your typical process for working with a new customer?

We speak on the phone set an appointment, give a competitive bid or match other quotes, do service and get rid of your pests.

What education and/or training do you have that relates to your work?

Our techs are constantly training and up to date on all the old and new ways to perform pest control.

Do you have a standard pricing system for your services? If so, please share the details here.

Yes some guidlines are in place but most services are customized to each customers needs.

What types of customers have you worked with?

All types we have been doing pest control for more than 20 years. We have seen it all.

What advice would you give a customer looking to hire a pro in your area of expertise?

The company should treat you like it is a problem they have at their home. Never feel like a number. They should be sympatheic and give you information about your issues and the multiple ways to get rid of the problem. We encourage getting multiple quotes, remember sometimes you get what you pay for. Low balling services are just a nightmare and you will end up paying another company to solve the issue. We always want to be competitive and will match pricing if it possible. We want referals so good service at a good price and going above and beyond in key.

What questions should customers think through before talking to pros about their needs?

We always ask more questions to the customer to make sure we cover all the bases. We encourage you to tell us concerns budgets and any other question our potential customers might have. We really treat you like family.