About
Liscence # 830356
Call us today: 800-674-9440
Our business is all about servicing our customers based on their specific needs and requests. We stand out as a company because of our great team of employees and great customer service. Whatever plumbing issues or construction needs you have, give us a call and let us earn your business for life.
If you love what you do then you never work a day in your life. We do work but we love it so it never feels like work. The best feeling is completing a project and seeing our customers face light up with excitement after the job has been completed.
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Frequently asked questions
What is your typical process for working with a new customer?
We have found that educating customers on the process of repairing or remodeling their home helps make them feel more comfortable. We want to take our time to ensure customer satisfaction and complete the project quickly with top quality work.
What education and/or training do you have that relates to your work?
25 years residential construction and remodeling. 20 years residential and commercial plumbing experience. We have been in business since 2004.
Do you have a standard pricing system for your services? If so, please share the details here.
Upfront flat rate pricing so there is no confusion with what the customer is receiving and no surprises about the costs.
How did you get started in this business?
After years of working in this service industry we found a lack of good customer service and quality work. That's why we started Diamond House on the foundation of doing things better than any other company.
What types of customers have you worked with?
We have worked with thousands of customers from all walks of life. Each customer is different and so are their needs. That's why we take the time to address what's most important to you, the customer.
Describe a recent event you are fond of.
Through the many years we have grown, we have developed and perfected the service industry to provide the best customer experience.
What advice would you give a customer looking to hire a pro in your area of expertise?
Research pros before hiring. Know what it is that you are wanting to complete before the pro comes out. Look at estimated costs online for the work you are wanting to complete. Only hire licensed professionals with insurance that warranty their work.
What questions should customers think through before talking to pros about their needs?
Are you licensed and insured? Have you done this type of work before? Are their any obstacles that may arrise from this type of project? What is the estimated time for the project to be completed? Do you warranty your work? Do you have examples of work you have done in the past?