Hey, my name is Adam, a garage door professional for the last 5 years. Integrity and honesty has always been my guidelines when working with thousands of customers. I believe that my work is my name and buisness card, that's why I always go the extra mile to ensure my customers are 100% satisfied.
I enjoy helping people and solve problems. Somtimes I arrive to customers that had a experienced 3-4 technicians before me that couldn't fix the problem, and then I come and make it work again. I am dedicate to fix issues and bring my customers thier quality of life with a good working garage door.
Adam was wonderful! Late one night I heard what sounded like a gun going off in my garage. And it was my garage spring that had sprung. When this happens the door is crazy heavy and try as I might, I couldn't get it open. My car was in the garage and had to work in the morning! I got quotes on Yelp and arranged with the first responder to come at 8 the next morning. They never showed up! So here am stuck. With my car in the garage and at risk of missing key meetings at a brand new job So, I called Garage Pros Works. Adam understood my predicament and he sent a technician within an hour. There was great communication, the tech came and the spring was fixed in under 30 minutes! Fantastic customer service! Great price, responsive and in the future l'm going straight to Garage pros works.
I usually arrives at first to asses the issue and gives a price on the spot. while 95% of the jobs can be done on the first visit, there's no commitments from the customer side for anything.
got trained by a garage door company and worked for them for a year. I didn't like the fact that they are taking advantage of customers desperate situations. so I left and since than, work 4 years by myself.
I charge very reasonable prices. prices are usually combines parts and labor.
I always loved working with my hands. So when I first had a problem with my own garage door I tried to take care of it myself. I felt intrigued, and started working in it. the rest is history.
During my 5 years in the business, I have worked with thousands of customers. I met people from different backgrounds and was able to help them with the right solution in the cheapest price.
arrived to a customer, he had a terrible off track, the door was smashed on the ground and the garage was completely exposed. I was able to deliver and install a brand new garage door for him on the same day! that made him so stress free and happy.
make sure the technician uses the best materials out there and not trying to save money by installing cheap materials. This means safty problems. and this is the key word in garage door world.
garage door replacement parts are long lasting, so besides safty, you are investing for the future when you chose to replace a part. you might want to ask yourself "am I planning to live in this house for another decade or so"?