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Jeff S.
Michael V.
Frequently asked questions
What is your typical process for working with a new customer?
"We will work with you to find HVAC solutions that fit your heating and cooling needs. We start by providing you with a full In Home consultation to explain all of your available options so that you can choose the system that’s right for your home or business. We Offer Equipment Installations and replacements, Customer reward plans, service agreements, equipment repairs, duct & dryer vent cleanings, and much more..."
What education and/or training do you have that relates to your work?
We Are Licensed • Bonded • Insured (#1066880)
All Of Our Technicians Have The Following Certifications Or Have Completed An HVAC Technician Course Through Various Trade School Programs.
Excellence (NATE) certification at least 3 years of verifiable field experience and a passing score on the HVAC Excellence professional-level technician exam.
The Environmental Protection Agency (EPA) now requires all people with access to a system or container that stores refrigerant, including A/C coolant such as R-22 or R-410A, to have the Environmental Protection Agency (EPA) 608 certification. HVAC technicians cannot legally buy refrigerants without this credential. There are three types of certification available, and contractors must pass a written examination to gain this credential.
The first level of this HVAC certification allows a technician to handle small appliances containing less than 5 pounds of refrigerant, such as window air conditioning units. The second allows technicians to handle products containing high pressure refrigerants. Type-three certification allows a technician to handle products containing low-pressure refrigerant.
Do you have a standard pricing system for your services? If so, please share the details here.
For Service Calls & Diagnostic We Charge $89 Then Once Problem Is Diagnosed, Our Technicians Will Present A Flat Rate Repair Price Which Varies On thew type Of Repairs Needed.
Example: Let's look at this from a different perspective. What is a diagnosis...... Diagnosis is that there is a problem..... and let's say that problem is an electrical short..... So we need specialized testing to find and eradicate such short... diagnosis is on hold, testing and repair begin. "Mr. Johnson, i have located one problem... there is a short in the system. There may be other issues, but this needs to be corrected before I can continue my diagnosis. The charge to locate the short will be xyz dollars. Once i locate it I can quote you for that repair. When the repair is done I will continue with your diagnostic. Would you like me to start the testing for locating the short?"
Estimates For Equipment Installation Or Replacement Are Free.
Installation Pricing Varies As Each Home and Businesses Have Their Own custom Needs as Well As Many Different Options
How did you get started in this business?
17 Yrs Old I Started Out Of High School. Friends Father Owned A Business And Gave Me A Job. Good Pay And Loved The Trade.
What types of customers have you worked with?
CUSTOMER SATISFACTION GUARANTEED!
We serve both residential and commercial clients, and offer a variety of money-saving solutions. We combine our use of the highest quality parts, and equipment, with a dedication to delivering exceptional service to provide you with top quality Heating and Air-conditioning services in San Diego. Be sure to check out our preferred customer rewards preventative maintenance plans and save big on unexpected AC repairs...
WE ENJOY....
We enjoy providing San Diego Families & Residents with all their home and Business comfort needs. Being know for our Integrity honesty, and straightforward upfront pricing being rated as San Diego’s most Trusted & reliable Heating & Air-Conditioning Setvice Provider is a great thing. When Independent Heating & Air was in the making we were determined to make it our mission to make this company founded upon being honest, and transparent to every customer and to ensure that we provide the most affordable, honest, fair, and competitive prices in town. ~ over the years we have worked for several commercial & Residebtial HVAC outfits located right here in San Diego only to be discouraged by working for many companies taking advantage of customers by charging uncanny outrageous prices for Installations and even minor repairs, asked to cut corners or even install items that were not legal or to even meet building code or regulations. Don’t get us wrong there are many great, honest , and talented companies here in San Diego and they know who they are just as well as there are many contractors out there doing hack job work, cutting corners and delivering less than quality work resulting in equipment installations and repairs that don’t last longevity, optimal performance and efficiency as they are intended when installed correctly with integrity, pride for the work, and the utmost care & Top quality craftsmanship that should be delivered to every customer.
YOU CAN ALWAYS DEPEND ON INDEPENDENT HEATING & AIR-CONDITIONING
~SAN DIEGO’s TRUSTED HEATING & AIR-CONDITIONING SERVICE PROVIDER~
What advice would you give a customer looking to hire a pro in your area of expertise?
Get 3 Different Quotes From Different HVAC Licensed Companies. Compare Pricing Apples To Apples. Some Companies Charge A Ridiculous Amount Of Money For Installation. We Started This Company In Hopes To Keep Other HVAC Companies Honest in Delivering Quality Workmanship At A Fair Price.
What questions should customers think through before talking to pros about their needs?
What Kind Of Equipment Is Suitable For Their Specific And custom Comfort Needs. Research Named Brands And The Difference In Efficiency Rated Equipment, 2-Stage, Variable Speed, SEER Ratings, How Often They Would Use Their Equipment. Are You A Residential Homeowner Only Running The AC A Few Days Out Of the Year, Or A Business Owner Running The AC Everyday During Business Hours?