Heidi's Historic Home & Pet Care, L.l.c.

The first step if for the new client to fill out my contact service form on my website. Once I receive this form I then either email them or call them back directly. At that point we move on to scheduling them for services. If they are an established client, they simply fill out my form, or text or call to book services.

I am college educated and have worked for many corporate style companies in professional roles for many years prior to starting my pet care business - Heidi's Historic Home and Pet Care. However, my direct experience in regards to my pet care career is simply working with animals of all kind since I was a child.

Yes, I do. And, they can be found on my website under each specific service at: https://heidishistorichomeandpetcare.com/

Do your homework. Make sure that you not only find someone who carries business insurance, but also who has a professional web site and testimonials from other clients (first, last name and city in which they reside) on their site. Then after you've done your due diligence in asking the right questions, making sure this company/person has many years experience behind them, ultimately you need to feel comfortable with this person. As hopefully this person/company will be your go to person from that point forward, for years to come. It's also important to remember that just like yourself, people are fallible - they make mistakes too. Judge these services based on your overall experience on an on going basis with them, and not simply one single event or incident that you feel they could have done better. It's very difficult to find a quality pet care provider, just like it is to find a child care provider, that you can trust. So, when you do, hold on tight! The relationship you establish with this person/company works both ways. You are being interviewed by them just as much as you are doing the interviewing, believe me. For myself, I base whether or not to proceed with a new client on how I feel around this person - what is the energy this person brings to me and the table. If it's a negative energy, life is too short to subject yourself to that.And, the beauty of owning your own business is that you don't have to work with people who do not appreciate you and your efforts with them and their pets. I go above and beyond for my on-going clients who have been loyal and continue to use my business year after year, therefore I too want to be appreciated for what I provide and all that I do.

They should write down all questions before reaching out to a pet care provider, so that they don't forget anything - just like you would do before you go see a doctor. They should be open about their expectations and what they are comfortable with. And, also realize they should try and not take the questions they are asked by the pet care provider personal. I've found that when I need to go over a series of questions on the phone prior to meeting a new doggie day care or boarding client that sometimes the person I'm asking them of may get a little defensive with answering my questions. I believe this comes from being proud or protective with your pets, just like you would with your children. It can be somewhat daunting - an overwhelming process to go through when trying to find the best fit for you and your dog. You're basically letting a stranger into your home and your life. For example, I have some clients that I see three times a week, every week for years that come to my home to drop off their dogs for doggie day care. This is why is so important to establish a good relationship upfront with this person, knowing that if you're lucky and you've found someone you can truly trust, you will most likely be in each others lives for years to come.