Sue’s Smile’n Tails, Inc.
1 employee
23 years in business
About this pro
Lifetime animal lover! In business since 1999. 24/7 loving pet care services. Best rates in town!
I love caring for pets! Walking, petting, playing... what could be better?!
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Credentials
Alexandria, VA 22314
Email verified
Phone verified
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Sue is absolutely the best! I have known Sue for more than a decade, and she took care of two different dogs for me over the years. She was great with my middle-aged to senior dog, Bailey, and then my current dog, Penny, from the time she was a puppy to an adult. Sue was wonderful with both! She stayed in my home, and my dogs stayed with her. She’s reliable and trustworthy, and an all-around great person.
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Goes beyond what is expected, really loves the dogs and will fit in overnights even at short notice.
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Sue is very professional yet "very loving" with my Fifi! She's very dependable and trustworthy and you can count on your pet and home being well taken care of.
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Sue has provided great loving care to my cats over the years. She not only fed them she gave them lots of attention and good cuddles.
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FAQs
What is your typical process for working with a new customer?
Free meet and greet. If it looks like a good match we set up schedule for pet care. I stay in touch with pet parents often. If you’re away I send photos and regular updates of your pets to help ease your mind. If I stay in your home I bring all my own food, change linens on my way out and leave the home in good shape. (I’ve been told I leave it better than I found it). I am at your home every minute I can be so your pets won’t get lonely.
What education and/or training do you have that relates to your work?
Lifetime with all sorts of pets. In business since 1999 in Alexandria area🐾
Do you have a standard pricing system for your services? If so, please share the details here.
Call for details as I have different tiers for pricing. Thank you 😊
How did you get started in this business?
I was constantly caring for people’s pets and didn’t like my office job so started this little company and never looked back
What types of customers have you worked with?
Mostly kind, as animal lovers generally are. I’m lucky in that way. I’ve become very close to many of my clients outside of work.
Describe a recent event you are fond of.
Every day when I show up to walk dogs they are excited to see me! This makes me truly happy daily! Dog kisses and tail wags are the best🐾💜😊
What advice would you give a customer looking to hire a pro in your area of expertise?
Check the references. Make sure it’s a good match by meeting them and see if your pet likes them. Prices vary widely- be sure the plan you set up works for all.
What questions should customers think through before talking to pros about their needs?
Times available, if meds needed do they have experience giving and understanding dosages, prices and cancellation policies. Ask yourself what you really want from a care giver and be sure they can fulfill your needs.