Lucent Earth, Inc.

Lucent Earth, Inc.

5.0
Best of 2022
6 employees
46 years in business

About this pro

Mr. Carl Johnson Pratt

Operations Manager

Carl has been an Electrician since 1976, starting in the coal mines maintaining and repairing heavy machinery in addition to building a 25,000 amp substation and designing/building the conveyor belt system to transport coal out of the mine. After that, he followed in the footsteps of his father and went into insurance damage and remodeling all of the homes for the Salt Lake Redevelopment Agency, Specializing in remodeling older homes. Carl also worked for a National Electrical Service Company and spent 5 years travelling across 13 states doing all the hiring, firing and training. In 1992, Carl moved back to Salt Lake and as a Master Electrician has been training and working in Troubleshooting and Repair ever since. As a Master Electrician and with more that 40 Years experience, he can find problems and recommend repairs faster than most companies in the industry, which when you can save troubleshooting time, you will save money, and with over 40 years of experience in Industrial, Commercial and Residential you can feel confident that the recommended repairs will solve all your Electrical and HVAC problems.

EDUCATION

1977 – 1979                Carbon College, (now College of Eastern Utah).

1980 – 1984                Utah Trade Tech, (now Salt Lake Community College).

Licenses:

Federal Coal Mining Journeyman for Underground Electrical since 1979

Federal Coal Mining Journeyman for Surface Electrical since 1979

Federal Coal Mining Journeyman for High Voltage, (5,000 Volts and above) since 1979

Utah State Journeyman since 1980 and Current Master Electrician since 1996

EPA Certification Esco Institute, Universal, #1, #2 and #3 since 2006.

ASSOCIATIONS:

IAEI (International Association of Electrical Inspectors) Board Member,

Secretary & Treasurer from 2004 - 2008, currently associate member (administered the Continuing Education Classes for Electricians as required by the State of Utah)

 NETA (National Electrical Technicians Association) Focuses on Training for Service Companies

I have alway enjoyed doing for other people. I am a perfectionist and have a good reputation with the Inspectors.

I value my reputation more than money and I have a 100% Customer Satisfaction Guarantee.

With experience since 1976, I think I am pretty good at it.

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Credentials

Sandy, UT 84094
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FAQs


What is your typical process for working with a new customer?

As The Premier Full Service Provider for residential, commercial, and industrial customers, we offer electricalplumbingheating / air conditioningenergy management, and security and surveillance installation services to take care of your needs. We have confidence that our performance will exceed your expectations.

Lucent Earths' Electrical Services have what it takes to meet any electrical need, whether it is residential, commercial, or industrial. We answer our phones 24 hours/day, 7 days/week. Our average response time to calls is within four hours, and we also offer a one-hour emergency response service if needed.

Our electricians are the best in the business because we only hire the best. Lucent Earth puts its applicants through a grueling skills test and we require our technicians to attend weekly training classes. This is why we have become the best in the business at troubleshooting; experts at quickly solving electrical problems.

Founded on the principles of honestly, integrity, and respect, Lucent Earth Inc. understands who keeps us in business. We have been serving customers since 1976 because we provide convenience, trust, and value. Our work is guaranteed for up to five years, one of the longest warranties in the industry.

Lucent Earths' electricians are dedicated to providing the highest quality electrical services in a professional and ethical manner. Strict adherence to safety and professional standards, and adhering to the National Electrical Code ensures that our jobs are done right the first time.


What education and/or training do you have that relates to your work?

The Operations Manager is Carl Pratt who started in the Coal Mines in 1976, in 1980 CArl worked on Fire Damaged homes for the Insurance Companies,

In 1984 Carl worked with the Salt Lake Redevelopment Agency and specialized in bringing the older homes in Salt Lake City and the Avenues up to minimum codes as per Salt Lake City's requirements.

In 1987 Carl worked for a Company that did nothing but Troubleshooting, Repairs and Problem Solving in existing homes and businesses, that has been Carl's specialty since.

I attended College of Eastern Utah for 2 years and Salt Lake Community College for 4 years.

I took the State exam and aquired my Journeymant Electrical license in 1984 and with another State Exam I aquired my Master Electrical License in 1996.

I joined the International Electrical Inspectors Association Utah Chapter (IAEI) in 1980, and became a Board Member in 1998, I became Secretary and Treasurer in 2000.


Do you have a standard pricing system for your services? If so, please share the details here.

All of our Technicians work on a "Know the price before we start policy", However because we cannot give an accurate price until we actually know what the problem is and the proper solution to solving the problem, we have a diagnostic fee of $79.50 and then we can accurately offer an upfront price for the solution.


How did you get started in this business?

My Father was an Electrical Engineer, I worked with him since I was 16, (and sometimes earlier).

He was the best Electrician I knew and was very much a perfectionist, I have been trying to follow in his footsteps and keep the "Quality in Service" attitude.


What types of customers have you worked with?

In Residential, I have a customer base of over 35,000 Customers in the past 41 years doing Remodels, Creative Solutions, Energy Management, Security Lighting, HVAC, Troubleshooting and Problem Solving.

In Commercial, I have a customer base of over 20,000 Customers in the past 41 years doing Remodels, Creative Solutions, Energy Management, Security Lighting, HVAC, Troubleshooting and Problem Solving. Such as:

Arbys, Starbucks, Smiths, Krogers, Albertsons, Home Depot, Lowes, Men's Warehouse, McDonalds etc, including Restarants, Office Buildings, 

In Industrial, I have over 10,000 Customers including:

Swire Coca Cola, 1800 Contacts, Hercules, Hexcel Corp., Hill Air Force Base, Pepsi etc..


What advice would you give a customer looking to hire a pro in your area of expertise?

If you buy a brand new car, 6 months later you get a knock in the engine, would you hire an assembly plant worker to figure out what is wrong?

80% of the electricians out there do nothing but assemble buildings, each person has a task that they do repetitively. However if they run into a problem they have no troubleshooting skills.

Keeping in mind that time is money, if you want someone to quickly find a problem, it a good idea to use someone in the top 20% category that has the skills and experience required to make the proper repairs.

Hire a Service Company to do Service work..


What questions should customers think through before talking to pros about their needs?

If you have 1/2 of your house without power, there is a 50% chance that the problem could be on Rocky Mountain Power's side. RMP does not charge to come out and determine if it is their problem or not, so you may want to call them before you call an electrician.

Since 1973, National Electric Code requires any outside outlet, bathroom outlet and any garage outlet to be GFCI protected, quite often they are all on the same GFCI outlet or breaker. If all of these are out at the same time you may want to check and reset your GFCI breakers or outlets before calling an Electrician.


Services offered

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