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David B.
Frequently asked questions
What is your typical process for working with a new customer?
After exchanging messages, the next step in to communicate over the phone to further discuss the details of the services you are looking to receive. If you are in need of training the phone call would include scheduling our first session. At that time I will get details from you about the problematic behaviors or target behaviors, we will discuss goals, time line, and recommendations, and set up future training sessions. If you are boarding the next steps after messaging are to talk over the phone and either set up drop off time or if you are more comfortable/have enough time prior to boarding, i am more than happy to schedule a meet and greet.
What education and/or training do you have that relates to your work?
I have a bachelor's degree in zoology and animal behavior from the University of New Hampshire
I am accredited through the American Kennel Club (AKC) as a Canine Good Citizen trainer and evaluator
I have 5 years of experience as Service Dog Trainer and Evaluator (ADI Standards)
How did you get started in this business?
After college I started my journey as a Training Intern in Florida at The Dolphin Conservation Center (Marineland). There I was immersed in the world of zoology, learning real experience application of my behavior and animal care knowledge and training skills. Shortly after completion, I was hired to train for a company called Joel Slavens Professional Animals. I was contracted through Sea World Orlando to perform with the animals I trained in a show called "Pets Ahoy!". Transitioning into dog training was unexpected for me but has been the most interesting and rewarding. I began training Service dogs about 5 years ago. I have worked for a few different companies along with my independent training/boarding services and my goal is to eventually build a big enough client base to operate completely as an independent trainer!
What types of customers have you worked with?
You name it!
What questions should customers think through before talking to pros about their needs?
For training- what are the things that are most frustrating to you? What is the specific outcome you are expecting? Being clear in communicating expectations and openmindedness to learning are essential for a successful and positive experience