Choice Air Care

Choice Air Care

Choice Air

McKinney, TX

5.0

Responds within hours
6 years in business
7 employees

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Here at Choice Air Care we are proud of the reputation we have earned from serving our clients. Our service is offered 24/7 as air conditioning and heating needs dont stop at 5pm in Texas. In fact most of your neighbors in Frisco McKinney, Prosper and surounding areas have rated Choice Air Care 5 starts on google, yelp and several other respected sights. We maintain an A+ rating with the Better Business Bureau so you can rest assured that we are not only proud to serve but proud to be accountable of our workmanship. We believe fully that the right company for your home's Air Conditioning and Heating needs is the same comany you would trust around your family. So do not let the weather get you down or keep you up. Rest assured and stay comfortable with Choice Air Care.

Services

Central Air Conditioning Installation, Central Air Conditioning Maintenance, Central Air Conditioning Repair, Cooling Issues, Duct And Vent Installation Or Removal, Furnace And Heating System Installation Or Replacement, Furnace And Heating System Maintenance, Furnace And Heating System Repair Or Maintenance, Heat Pump Inspection Or Maintenance, Heat Pump Installation Or Replacement, Heat Pump Repair, Heating Issues, Indoor Air Quality Testing, Thermostat Installation, Thermostat Repair, Wall Or Portable Ac Unit Installation, Wall Or Portable Ac Unit Maintenance, Air Quality Inspection, Home Automation


Location

McKinney, TX 75071

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Q & A

What is your typical process for working with a new customer?

The process with our emergency service or maintenance customers always starts with a friendly phone conversation with a LIVE person in OUR office or if they are on the phone already, the line is forwarded to a field Representive (on the job technician). We are usually to our customers home within a few hours, max 24 hours if it is really busy. Then we service or perform a diagnosis, followed with repair options to be performed at the same time or scheduled at a convenient time if it is a bigger repair.


What education and/or training do you have that relates to your work?

We carry a Class A Air Conditioning and Heating License, Over 2 million dollars of insurance and combination of over 30 years of experience. All of our Technicians are well trained and carry technicians certifications as well as EPA Certifications.


Do you have a standard pricing system for your services? If so, please share the details here.

Our company provides quality service at a fair price. We know you will love our up front flat rates pricing because with the up front cost, the price is in your hands. With Choice Air Care you'll never be subject to middle of the job surprise's, a never ending hourly rate or hidden fees. We appreciate your time and know you work hard for your money, and property. Our company maintains continuing education so we are on par with the technological advances in our industry which means we will never give you ambiguous price based on lack of knowledge. Our employees go through extreme training so you can rest assured that we show up with the knowledge to fix your system properly and trust to treat you and your home like family at the same time.


How did you get started in this business?

I personally was raised in the industry. And most of our technicians were choosen to be a member of our team because of their experience and knowledge in the industry.


What types of customers have you worked with?

We work with all types of home owners and some small commercial companies as well. 


Describe a recent project you are fond of.

We are so proud of every job we do it's hard to pick one. However the last job we did felt like such a wonderful accomplishment. We were were able to get out customers the best quality equipment and workmanship at a fair price while not undercutting our competitors. I fact we weren't the cheapest price but when comparing our product and quality of our installation we beat everyone of them. And not to mention our customers we're impressed through and through with the value and benefits we were able to provide! Here was the customers response AFTER the job was complete! (Direct quote, via text to my personal phone, which all of my customers have) "Thank you and your team. The company is top notch."


What advice would you give a customer looking to hire a pro in your area of expertise?

With our typical split system, central air conditioning system, there are multiple customizable options. If you are purchasing a replacement system for your home finding the right contractor and system can be a challenge. What our company likes to do is evaluate the customers individual COMFORT needs and wants, along with the size and heat load of the structure, and the different available system options for that particular home. This can be a tricky task and a very tough decision because with a product like this it's not as simple as just returning it to the store. When you choose an air conditioning company you're stuck with that company all the way through, thick and thin. Meaning if you base your decision on the price alone and it's not done correctly you wont know until you're already in the boat with Mr. low bid or trendy commercial company and no way out. Sure there are plenty of recourses but why waist your time on the back end when you can put in a little effort and get what you want and need upfront without the hassle? And if you do choose the big companies because of the cool commercials you're typically just another number in a long list and those companies often will have a plethora of employees that might not know the industry a well as you think. I always suggest doing your due diligence, it might sound like a pain but so is being stuck with a worthless 5k-10K+ system because you were in a rush or wanted to save a couple of bucks. At the end of the day we all have a computer in our pockets and it takes literally 3 min or less to find out a little about the company you're doing business with and the product you're purchasing. The BBB and google are some great places to start when looking for a reliable AC company and the system that fits your needs.


What questions should customers think through before talking to pros about their needs?

There are plenty of ways to reduce your air conditioning and heating utility usage, thus lowering the cost of your air conditioning and heating system. So when purchasing your air conditioning and heating system remember it is an on going cost, not just a one time thing. This system will run day and night based on your heating and cooling needs, which means the system may "work" if buck in the truck with a low bid gets your business, however if it is designed incorrectly is going to cost a lot more than it was sold to you for. 

"The bitterness of low quality remains long after the sweet taste of low price is gone."