George really took care of us. He was very curtiuse, patient and willing to turn over every rock to solve the problem during our consultation. We got a great deal on a new system and we know you will too!
Our ac did not turn on during the hottest day so far this year, so we call and had charlie from prime come to the rescue. He fixed our ac without trying to upsell us and provided clear options for repairs. Great service all around.
We had our entire unit replaced and are very happy! George and his team are very professional and knowledgeable. 5-Stars thanks guys 👍
I hired Prime AC and Heat to install my new furnace and move one of my air ducts to a different part of my home. We had the pleasure of working with Randy and his team. He did not try to upsell us anything more than what we needed and was reasonable on the price. I am happy with the work and professionalism they exhibited throughout the whole process. I would happily recommend them to anyone.
When a new customers reaches out to us, we understand that they are looking for a provider that can listen and help with there concerns. That is why we offer same day service in most cases and are upfront with our pricing. No hiding fees and no overtime charges EVER! Once we have discovered and addressed our customers concerns we will send one of trained technicians to there home to fully diagnose and formulate a solution for the customer. We have flat-rate pricing so that means our customers will always pay the same price for the giving repairs needed. No making up charges on the spot. Our customers enjoy the convenience of paying with credit card, checks and or cash for any service needed. We dont just say 100% satisfaction guarantee just to say it. We want to make sure our customers are always happy, that is why we follow up to ensure we provided the absolute best service possible. If we have failed to and can not make it right with our customer we will refund 100% of their money! No questions asked
All of our technicians complete yearly continue education from the state of Texas and our manufacture partners to insure we are always up to date with state, local and manufacture codes.
We offer competitive pricing on all heating and air conditioning repairs and replacements. We offer financing on replacements and offer discounts to seniors and veterans.
Wee chose to work in this industry because as a small business, we are able to take care of our customers and understand their needs on a more personal level. We strive to surpass “industry standards” every time we complete a job. We are here to bring peace of mind to you by exceeding your expectations. Prime AC and Heat specializes in zoning, ducting, air conditioning installations, air conditioning repairs, furnace installations, furnace repairs, new construction, air purification, and high efficiency HVAC products. We promise that you will receive quality products and dependable service. From maintenance and repairs, to complete heating and air conditioning installations, our skilled HVAC technicians and heating and air conditioning installation crews are able to fulfill your comfort needs during every season of the year throughout Dallas Fort Worth..
We started in this industry in 2007.
We describe our business as Family owned and operated
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