The Flying Locksmiths

The Flying Locksmiths

5.0 (1)
1 hire on HomeGuide
4 employees
75 years in business

About this pro

The Flying Locksmiths is an all-inclusive security provider. 

We encompass services ranging from antique locks and keys, all the way to card access systems, full door replacements, panic devices, door closers and fully integrated master key systems.

We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly-family like atmosphere.  We consider our company to be a blend of old school ideals, and new age technology, resulting in a mix that offers the latest and best tech with a friendly neighborly smile.

If it’s on your door, we handle it.

Regardless if it’s as old as the house itself or if you are looking for a fully loaded Card Access System, we have you covered.

No two days are the same.  One day, we're removing a commercial door frame, pounding out concrete, and covered in dust, the next we're sitting at your computer, programming prox fobs for your access control system.  The variety and scope of the work that we do keeps it interesting!

Read more about this pro


Credentials

TATAMY BOROUGH, PA 18045
Email verified
Phone verified

1 Review

5.0

  • Susan Pierce

    This was the second time I have used The flying Locksmiths and as usual they are the best. I highly recommend them.



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FAQs


What is your typical process for working with a new customer?

It's important to understand what the customer is trying to accomplish, and what budget they have in mind. Often we get a phone call or an inquiry asking us to "change the lock" on a door. The cost to physically change out the hardware is much greater than the cost to simply re-key the existing lock. Many homeowners aren't aware of this option.


What education and/or training do you have that relates to your work?

Our locksmiths have a combined 30 years of experience in their craft, and we are part of an 80-branch network of Flying Locksmiths locations that regularly share knowledge as needed. On the rare occasion you have something we haven't seen before, we can draw from the experience of hundreds of locksmiths across the country to solve your problem.


Do you have a standard pricing system for your services? If so, please share the details here.

We will quote you pricing over the phone, or at least provide a price range if some aspects of the work are unknown. We NEVER bait & switch, and NEVER have hidden, unexpected costs that you aren't aware of.


How did you get started in this business?

I've always been interested in watching how technology can fundamentally change an industry, and the security industry is exploding with technological advancements right now. Really cool to see how our homes and businesses are changing and adapting.


What types of customers have you worked with?

We work with all types of residential and commercial customers, from your neighbor, to the small convenience store on the corner, to the largest employers in the Lehigh Valley. No challenge is too big or too small.


Describe a recent event you are fond of.

The future of our industry is in technology. Whether we upgrade a homeowner's entry door hardware to a wifi-enabled, smart phone controlled lockset, or replace a 300 door master key system with phone/fob access control, every challenge is unique. It can take months to spec out the correct access control system, and we work with you throughout the process to find the best match.


What advice would you give a customer looking to hire a pro in your area of expertise?

1. Get a price over the phone. If you can't get at least a price range, walk away. 2. Check reviews and references. Ours are on our website and facebook page. 3. Don't let anyone tell you what you need, make them ask you what you want.


What questions should customers think through before talking to pros about their needs?

Think about what you need to accomplish...have you moved into a new house and don't know who else has key copies? You probably are just looking to make sure none of your neighbors or former owners can access the property, and a re-keying of the existing locks makes practical sense. If you're trying to eliminate keys altogether, there are several options available that we can discuss, from smartphone based solutions to passcode deadbolts. Determine a budget. Locksmiths don't work for free, yet our pricing gets questioned much more often than an HVAC, electrician, or a plumber's pricing. We'll work with you within your budget, and it’s important for all to know going in what we can expect.


Services offered