Thomas & Galbraith Heating, Cooling & Plumbing
About
Thomas & Galbraith is the most comprehensive, client-focused home service company in the Cincinnati area. Our process-driven team of experts is connected through a commitment to excellence, and a passion for serving others. We earn trust by educating on options, working in the best interest of every client, and backing up everything we do – in writing. Our goal is to exceed your expectations to provide a true comfort experience that feels right, because you know it’s right.
Simple... Helping our amazing clients improve the safety, health and comfort of their homes.
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Frequently asked questions
What is your typical process for working with a new customer?
To provide an accurate quote and amazing client experience, our team sets up a convenient service call to have a professional come to your home to properly diagnose the issue. Once diagnosed our team members will provide you with an up front cost for the repair. Once all questions are answered and you are comfortable moving forward with the project our team will move forward with the work. As a client, you will receive text notifications and emails with a short bio and picture of the technician coming into your home. We look forward to serving you and your family for years to come!
What education and/or training do you have that relates to your work?
The company has made the commitment of having the most skilled tradesmen in the industry. As part of that commitment we have a full-time on staff trainer. Our team members combine for thousands of training hours each year. Any team member that enters your home is properly licensed in their profession.