About
We allow people to enjoy their technology through our passion and knowledge of a wide spectrum of technologies. Over 30 years experience in the tech field, covering IT, audio and video systems for both commercial, entertainmnet and domistic clients.
Get in touch today and get it done right!
The joy we see in people when we install, optimise or repair their technology.
Photos and videos
Reviews
Martin D.
Lorraine
Padraig A.
Noreen M.
Frequently asked questions
What is your typical process for working with a new customer?
1. Respond quickly
2. Listen attentively to their issue.
3. Reassure them that you can resolve their issue promptly.
4. Set an appointment date and time.
5. Follow-up with reminder updates and be punctual for the appointment.
6. Be courteous and professional during the appointment.
7. Finish the task and ask the customer if they would like to inspect the work done.
8. Resolve any issues they may have regarding the work done.
9. Double check with the customer's satisfaction.
What education and/or training do you have that relates to your work?
Qualified as a multimedia technician.
Trainined in a professional envoirment for four years.
Over 30 years experience.
Do you have a standard pricing system for your services? If so, please share the details here.
Contact for pricing
How did you get started in this business?
qualified and trained in Ireland, then moved to New York.
What types of customers have you worked with?
Over the past 30 years we have enjoyed working with home owners in Westchester, New York.
What advice would you give a customer looking to hire a pro in your area of expertise?
Describe your issue as clearly as you can and try to avoid their upselling techniques.
What questions should customers think through before talking to pros about their needs?
Ask yourself:
1. When do I need this completed.
2. What is my budget.
3. How will I know the task is completed fully.