F.P.I Solutions LLC
About
Customer Service forms the building blocks for F.P.I Home Solutions LLC.
Providing a lasting product to our clients and exceeding your expectations.
Highlights
Photos and videos
No reviews (yet)
Frequently asked questions
What is your typical process for working with a new customer?
Physical meeting with our customers, to get know them and their concerns. From there we will inspect the issue with the customer, let them know what needs to be done and follow up with an estimate of the job within 24hrs. From there we will set a date to start after customer reviews and sign the estimate contract.
What education and/or training do you have that relates to your work?
8 years of in field experience paired with 3 years of higher corporate level with a Roofing and Remodeling Company. Our team has partnered with industry experts to provide a true customer based experience.
Do you have a standard pricing system for your services? If so, please share the details here.
Our team provides free project estimates to the client. Our prices are aimed at keeping rates affordable for homeowners and contractors alike. Give us a call or email for a free estimate today.
How did you get started in this business?
My wife and I have been working for a few years, the sweat and tears we put into working for others that never gave us opportunity within the company or would use our knowledge to get ahead with no thank you or consideration of moving into the next position, we then realized that we can move further then where we are now, by starting our own. We saw how the industry dissconnected the customer experience, which is what servant leadership is based upon. FPI Home Solutions LLC strives to be honest and to also give affordable & reasonable pricing.
What types of customers have you worked with?
Property Management Companies
General Contractors
Real Estate Investors
State Regulated Facilities
Food Grade Industry
What advice would you give a customer looking to hire a pro in your area of expertise?
As the questions that are pressing to you.
Your project should be aimed at fulfilling your needs not your contractors. Let your voice be heard.
What questions should customers think through before talking to pros about their needs?
Credibility
Apples to apples when receiving and comparing estimates.