SK Services NC
About
Over 15 years of experience in bringing forth excellence and satisfaction to our clients.From humble beginnings to industy leadership, SK Services remains focused on its founding principles, embraces their customers as "customers for life," and continually challenges itself to improve systemwide services and processes.
In 2002, SK Services was brought to life by Steven Phillips to help solve people's repair problems and needs. It was important to Steven that this business serve as a catalyst for a change in the industy, that it served to restore public confidence in the industry, and that the employees of the business be treated with respect. Steven picked up the Charlotte, NC phonebook and called over 300 people, asking about their experience with repair services. "It just made sense to me to chat with people and find out what they liked and whaty they didnt like," Phillips' said.
What Steven learned from these conversations was what to avoid and what to provide in a handyman service - they told him how to run his business. Operating in the Charlotte market, Steven meticulously noted and created the system around the lessons he learned over the years. As a result, SK Services has developed comprehensive operating manuals and training systems.
"We have not only developed a system, we have identified and isolated the proper pricing formulas which are necessary to survive in the handyman industry," says Phillips'.
Today, SK Services has broaden out and handling clients up and down the east coast. Together, Steven and workers have become a team of passionate experts working on enhancing the future for everyone in the system. The staff of SK Services is focused on solid branding, marketing, public relations, development, training, and customer service. Check us out on facebookhttps://www.facebook.com/skservices.charlotte/.
I enjoy bringing a smile to customers face and happiness into their life when a job is complete and their dreams have become a reality witht he help of SK Services NC.
Instagram: @skservicesnc
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Frequently asked questions
What is your typical process for working with a new customer?
To meet with the New Client. Sit and discuss the parameter of the work scope in question and give various estimates to not only consider the budget but also respect the clients time of availability.
What education and/or training do you have that relates to your work?
former foreman in association with Jim Walters Homes, Chavis Builders, Perry's Landscaping, JKS Builders of America.