Barks, Bones & Biscuits LLC

Barks, Bones & Biscuits LLC

1 hire on HomeGuide
5 employees
9 years in business

About this pro

You will experience excellent customer service. You are #1 in my store or any services we provide. It is important that you have a good experience with our company and employees.

Your pet is our priority and we want them to have a good experience as well. We want to spoil your pet just as much as you do. So hugs, play time, belly rubs, and kisses are an excellent start.

I enjoy meeting all the different dogs I pet sit or bake for. I enjoy holding and playing with them. I love my job and it shows.

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Charlotte, NC 28227
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Phone verified

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What is your typical process for working with a new customer?

For pet sitting I & who is doing the pet sitting will meet with the customer to make sure the pets are comfortable with us. Then we sit down I ask questions that pertain to the care of the pets and home, emergency contacts, Vet & health. Then we ask the customer if they can show us where everything is.

What education and/or training do you have that relates to your work?

Business degree at Queens University in Charlotte 

Own Barks, Bones and Biscuits in Mint Hill 

5 star rating for 6 yrs

Pet insured and pet care insured 

CPR certified 

I own a dog boutique and bakery in Mint Hill 

Do you have a standard pricing system for your services? If so, please share the details here.

$15 per visit  $2 for each additional pet visit is for 15-30 min

$25 for 1 hr. Per visit 

Overnight please call for pricing 

How did you get started in this business?

Taking a trip with my daughter to a dog bakery with her pug to treat him. I love to bake and my daughter put the suggestion out there about me starting a dog bakery.

What types of customers have you worked with?

All human and 4 legged

Describe a recent event you are fond of.

I put together the Canine Carnival annually to benefit 5 rescues and 2 police K-9 units. I have held in 2 yrs in a roll. This is the 3rd yr. we are having it and the town has put on its books as an annual event. I am proud of starting this fundraiser to benefit our police K9s and rescues.

What advice would you give a customer looking to hire a pro in your area of expertise?

Make sure that they are insured, and have an excellent rating.

Good business standing 

CPR certified with animal ask them to see it.


Look at the company online

Do a meet and greet.

What questions should customers think through before talking to pros about their needs?

Does the person have a good confidence around your pet

Do they interact with your pet

Experience how much

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