Mid America Drain Service Company, Inc
About
From serious drain problems, such as sewer main clogs and cleaning and televising sewer pipes, to more common problems, such as a clogged toilet or kitchen sink issues. We offer the same high standard of service and friendliness that we are known for throughout the greater St Louis area.
Our main goal for starting our business over 20 years ago was to help our customers. We do not sell more than our customer needs. Our customers are informed continually throught the cleaning process. There is NO surprises when it comes to any services provided or cost. Our technicians are trained to diagnose, explain, and the rectify each individal situation. Mid America Drain will listen to the customer if they have questions, and come up with the best solution that works for them.
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Frequently asked questions
What is your typical process for working with a new customer?
When a first time customer calls in, they need to express this to the dispather at that time. We give a discounted rate to all our new customers.
What education and/or training do you have that relates to your work?
Our technician's are trained up to a year before they are able to run service calls on their own. They learn to diagnose each customers situation, and ask the customers questions so they may come up with the best solution to fixing their problem. Our technician's are trained to keep the communication open with the customer in a professtional, yet eductional manner.