NWT Services: Electrical & Home Improvements
We are clean, honest professionals that respect our clients and their homes / businesses. We have been told we show our dedication to our job at task and that by doing so, we have been referred out to others. We have been in business since 2009 and have gathered up over 26 years experience in electrical, plumbing, carpentry, heating/cooling and lastly, appliance installs.
We constantly are updating our knowledge base by taking code update classes or classes on new products that help us in our line of work.
People have jobs, people have careers.. I chose electrical skilled trades as my main fortay but have come to learn and broaden my skills in plumbing, carpentry, remodeling for it is what I like doing. I like being able to show my different skills, ideas and also educate those that are interested in this line of work when I run across those people. I enjoy giving my ideas and thoughts on a project when needed, because over time I have come to learn some of the vast variety of styles. Lastly, one of the best things I like, 0is seeing when a client hires us to help bring their dream to a reality.
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Frequently asked questions
What is your typical process for working with a new customer?
When working with a new customer we always try to make sure they understand us as we try to understand them so we could work effectively and efficiently together to get the job done the right way the first time.
What education and/or training do you have that relates to your work?
MDEC Electrical Training & College, NEC Code Update Classes, Builder's License Program
Do you have a standard pricing system for your services? If so, please share the details here.
Usually for standard work it is a flat rate price including labor and service call. If the type of work to be done relates to any kind of troublecall related work, then we charge $135 for the first flat half hour followed by $140/ hour. The time of day or night does not matter for trouble call rates as we keep them the same during regular business hour and after business hours including all day Sat. and Sun. All labor and parts are covered by a 1 year warranty from date of install.
Service Panel Upgrades come with a 3 year warranty. Exterior hot tub motors come with a 3 month warranty.
How did you get started in this business?
Thru experience of being a laborer for various contractors over the years and thru building trades program the last 2 years of my high school year, I went on to getting my licensing completed.
What types of customers have you worked with?
Residential and commercial.
Describe a recent event you are fond of.
Electrical power issues:
A recent client had an issue with power in their home. They called an electrician before me that stated the reason they had an issue with their light going bright while using the toaster is that their service breaker box needed to be replaced. And that if that did not solve the problem, that the next step would be to rewire the entire house because there is a bad wire somewhere. They wanted to charge the customer over $2500 just to upgrade the breaker box which was only 100 amps and was still in new condition with no show of wear n tear, or moisture getting into box. With my years of experience and training, I found the problem with in 15 minutes of my arrival. I did a load test at the meter can outside where utility power comes in. The problem they were experiencing was due to corroded connections at the home connection point from utility power source. I called utility power on their behalf and a lineman crew was on site within 1 hour. They were very thankful of my finding and extremely happy they didn't go with first electricians thought as the problem would have still been there. Some people jump the gun and go with what they hear until they find out they wanted money on someone who thought they knew what they were doing. The moral of the story, dot your i's and cross your t's, get a second opinion if your not sure, it could just save you a lot of time and money.
What advice would you give a customer looking to hire a pro in your area of expertise?
Look for positive reviews, reliability, warranty, willingness to travel, if contractor is coming from far away; licensing, insurance, years in business and years of experience.