3D Field Services ,LLC
About
We are family owned and operated, woman led company. Have been in business since March 2017. Proudly offering fast, friendly, reliable and personalized debris and trash removal services in a 50 mile radius of our homebase in Augusta, Kansas. Carry liability insurance to protect our customers and ourselves. We will come into your home to remove items for you. One item or trailer loads. We do moving, rental property and hoarding cleanouts.
The diverse people we get to meet are very interesting. We love being able to help our customers. To some what we do is just a small thing, to others it is a big deal but, to all it is important and necessary. The smiles on their faces when we are all loaded and ready to drive away is wonderful.
We try to keep as much out of our landfills as possible by recycling what we can. Our way of helping the environment.
Highlights
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Frequently asked questions
What is your typical process for working with a new customer?
Customer calls, texts or emails for help. We respond and set up either a free estimate or give an estimate over the phone. We then set up appointment to pick up items. Payment by check, cash or credit card at time of pick up. Can typically get job done in 1-3 days, depending on size of job and customer schedule.
What education and/or training do you have that relates to your work?
Daniel has worked in the construction business for most of his adult life. While I (Jean) have worked in restaurant management for 35 years and ran my own handy person business for the last 18 years.
Transitioning to junk and debris hauling just seemed natural. Customer service is what we do and enjoy. We get immediate satisfaction from helping ourcustomers with What sometimes is an overwhelming task.
Do you have a standard pricing system for your services? If so, please share the details here.
We charge by the cubic yard for household debris.
There is a 2 cubic yard minimum charge.
How did you get started in this business?
We were looking for a business that we could run as a family. Junk hauling is something that we were doing on a regular basis with our handy person business. So it was a natural step for us to take.
What types of customers have you worked with?
We have all types of customers. Individual homeowners, renters, landlords and business owners. From all walks of life.
Describe a recent event you are fond of.
We recently had an elderly customer who moved here from another state. They couldn't find anyone to help haul away the boxes and packing materials. They finally found us and called. Daniel went to give them a bid. They were very happy to get help but didn't think we could get all of the materials in the trailer and would end up paying more than the original bid. When Daniel finished loading they were so excited and happy. That makes us want to work harder for our customers.
What advice would you give a customer looking to hire a pro in your area of expertise?
Make sure you are thorough in asking questions about extra fees and taxes. Ask for proof of insurance if they are coming into your home. Look at their website and read reviews.
What questions should customers think through before talking to pros about their needs?
Will the company come into the home, down to basement or upstairs to remove items or do you have to bring them to curb. Will they take items such as tires, paint, chemicals, and refrigerators.Timing of pick up, give enough time to do your sorting, if necessary, prior to pick up day.