About
We are an in-home pet or house service that serves all southwest, northwest suburbs of Chicago. Debating on location upon asking, I may be able to open to new locations. We are located in a house at Unincorporated Elgin and we will travel to surrounding suburbs such as Arlington Heights, Algonquin, South Elgin but travel often to Naperville, Lisle, Downers Grove, Bolingbrook, Oakbrook, Burr Ridge, Rolling Meadows, Evanston, North Brook, Des Plaines.
I love connectiing with people and animals. Animals are my true love and making them feel safe while their family is away is very important to me and my team.
Photos and videos
Reviews
Dani W.
Nancy
Ashley
Sandra A.
Shellie S.
Frequently asked questions
What is your typical process for working with a new customer?
Team Care is here to care for your family, two & four legged! I would to chat with you first, ensure we are a good fit then make steps to meet and greet! I typically would like a phone/text, then meet in person to get a full home tour and become trusted in the family!
What education and/or training do you have that relates to your work?
I have been a foster care coordinator, I have had had dogs and cats my entire life, as well as hamsters, birds, and even horse... OH MY! I trained my dogs very well due to love, time, and being supportive. I am a therapist who connects with love and animal connection.
Do you have a standard pricing system for your services? If so, please share the details here.
HOUSE-SITTER FEES Independent Contractors: All house-sitting staff is completed by me personally.
● As an independent contractor, there will not be taxes withheld from your paychecks. Unless we discuss taxes and how we want to do it. I normally just accept Check, Cash, Zelle, or Venmo.
House-Sitter Overnight Fee The base rate paid to the house-sitter for each night of house-sitting is $40 for one cat, $50 for one dog. (If you have one of each it will be $55 for 24 hours)
Additional Pets: There is an extra fee given to house-sitters for each additional animal in the home.
● For each additional dog after the first there is an added fee of $10 per dog
● For each cat there is an additional $5 per cat
● For any other animals, there is an additional $3 fee per animal (gerbil, rabbit, etc.)
EXAMPLE: If a house-sitter is doing a house-sit in a household with two dogs and one cat, their overnight rate would be $50 (40.00 base rate PLUS $5 for additional dog PLUS $3 for additional cat)
Other Visits: If you are doing any midday visits or other visits for the client, you will be paid an extra fee.
● The base rate for a 25-minute midday visit is $10.00 for one dog.
● There are additional surcharges paid to walkers for additional dogs, or visits occurring outside of our regular service hours (9am-5pm Monday-Friday).
Holiday Fees: House-sitting or daily visits on a holiday incur a surcharge.
● “Regular Holidays”. For house-sitting on a regular holiday (Easter, Memorial Day, 4th of July, Labor Day) house-sitters receive an additional fee of $15.
● “Premium Holidays”. For house-sitting on a premium holiday (Thanksgiving, Black Friday, Christmas Eve, Christmas Day, New Year’s Eve and New Year’s Day) house-sitters receive an additional fee of $25.
● If the house-sitter has taken any of the midday 25-minute visits there is an extra surcharge of:
○ $10 per visit for a regular holiday.
○ $ 5 per visit for a premium holiday.
Tips: Service Companies strongly encourage clients to tip their sitters. Clients may tip walkers directly, or add it to their bill for their services. This is a job of love, compassion, time, and taking care of animals or houses that is a huge responsibility for someone to leave someone else in charge of. I personally take it very seriously because I know how it feels and only want comfort while your family is away. I promise to keep the animal(s) and house safe. I always ask for emergency vet’s, a close neighbor, or family/friend nearby for contact numbers just in case of an emergency.
How did you get started in this business?
This all started with love and missing animals. I missed having a small zoo at my house and starting house/pet sitting. I been doing this for 15 years, and started to do it more often and then saw I was so busy I needed help! Its about love for animals!
What types of customers have you worked with?
I have worked with many different customers, couples, singles, families, zoos! We are a family here and willing to make our family grow and welcome yours to ours!
Describe a recent event you are fond of.
I am also a foster mother when I see a dog with anxiety and behavioral issues. . . I have fostered 17 dogs since July who all have amazing families and I see welcome back to my home for sitting and dog care! My last dog was one of hardest but best success stories!! She had anxiety, could not be alone from people or dogs, she could not find love until she had her furever home after 3 months! NEVER GIVE UP!
What advice would you give a customer looking to hire a pro in your area of expertise?
Always ask for experience, photos, and past people they have worked with. Trust and honest is the most important thing, so how can we keep your family safe and feel comfortable while your gone?
What questions should customers think through before talking to pros about their needs?
ER contacts, family near by? Allergies? What does your dogs/cats/pets love and hate?
PRO TRIPS
1 - How much and how often does the pet eat, go outside, go to the toilet?
2 - How do you deal with good and bad behaviours?
3 - What is the pet's behaviour like on a walk?
4 - What are their favourite toys and games?
5 - What should you do in case of medical emergency?
6 - What to do in case the pet gets out when they’re not supposed to?
7 - Is there anything the pet is scared of or reacts to?
8 - What to do if you need to clean up a mess?
9 - Is there anything in the house that you need to be aware of?
10 - What should you do if you need to leave for any reason?
Sometimes your own emergencies might happen, or maybe you just need to pop to the shops quickly. Is the pet okay to be left for any period of time? If so, where? Who should you contact if you need to leave for longer?