Aphek Technical Services

Aphek Technical Services

5.0 (3)
1 employee
10 years in business

About this pro

Over the last decade the quality of service and reasonable rates I offer have earned me over 75 repeat customers by leveraging 20-plus years of IT experience as a Network and Telecommunications Systems Administrator.

Please view my Linkedin profile and recommendations are available at: https://www.linkedin.com/in/bryan-nunez and at: https://www.aphektechservices.com/

What I enjoy most is customer satisfaction. To see people be able to use their computer, tablet, or phone trouble-free for business or entertainment is my ultimate compensation.

Read more about this pro


Credentials

Gurnee, IL 60031
Email verified
Phone verified

3 Reviews

5.0

  • Lety Castellanos

    Flexibilty and reliability.

  • Gretel Jenkins

    I have an HP SLIC-CPC AIO desktop computer with Windows 8.1 that I use to browse the internet, pay bills, and play online games. Aphek Tech Services has managed my desktop and laptop computer, internet issue for the last 7 years. He provide great customer service and even helped me in buying 2 Windows 10 laptop for my grand daughters going off to college and in High School. I wouldn't change Aphek Services for the world!

  • Hugo Pacheco

    Reliable and professional Job very satisfied highly recommended




FAQs


What is your typical process for working with a new customer?

Customers may call, text, or submit a Trouble Ticket online at my aphektechservices.com. For cyber threat definitions scan and removal, I offer immediate and scheduled remote desktop support using Teamviewer Remote Access over a secure high speed internet connection. Customers are also able to  schedule home or small office visits.


What education and/or training do you have that relates to your work?

City and Guilds of London Institute

Degree NameAssociates Degree: Electrical Engineering

Dates attended or expected graduation1987  1989

Belize Technical College
Associates Degree: Electrical and Mechanical Engineering
d Of Study

Dates attended or expected graduation1986  1989

St. John's High School 

Diploma: Applied Physics and Chemistry


Do you have a standard pricing system for your services? If so, please share the details here.

Virus/malware scan removal, System tuneup - $40
Screen replacement, Hardware repair/upgrades - $75


How did you get started in this business?

I decided to go into business after I received numerous referrals from former coworkers at the HUD contract where I worked as an IT Administrator. 


What types of customers have you worked with?

Over the last decade I worked Homeowners, Small Office Businesses (100+ employees), College and High School Students, and Seniors.


Describe a recent event you are fond of.

I received great satisfaction from being able to walk a elderly person through the process of troubleshooting and reconnecting a Windows 10 desktop to her Home Wifi network. 


What advice would you give a customer looking to hire a pro in your area of expertise?

I would encourage a customer to read reviews whenever available and compare prices before hiring a pro in my area of expertise.


What questions should customers think through before talking to pros about their needs?

Even though IT professionals are skilled in interpreting layman terms used to describe computer problems, customers should try as best possible to relate the type of  problem they are experiencing.  


Services offered

Computer Repair Services TV Mounting Services Home Theater Componet Installers Home Theater Companies Surround Sound Installation Services Home Theater System Installation Services Home Theater System Repair Services Home Theater Wiring Services