Nev C.

Ero Moving is an amazing company that truly cares about their customers and will go the extra mile to get the job done. I made the mistake of hiring a different, more well known moving company first. On moving day, last Wednesday at 2pm, the first company I hired (Hernia) informed me they were done for the day after only one truckload because they had other jobs to do and couldn't return until the following Monday and had underestimated how long my move would take. In a panic, I then called Ero Moving. Kelsey immediately got a three man crew together on their day off and rented a truck, since all their trucks were already in use, and they arrived at my old apartment within 2 hours. The crew worked their butts off until 11pm to make sure my move was completed on the day I had to be out of my former home. This included heavy and awkward appliances that had to be moved from one second floor apartment to another with narrow and twisting staircases. Kelsey remained available by phone the entire day. She answered all of my calls immediately and cheerfully throughout the day and late into the night. Kelsey and her crew were polite, compassionate and patient during a very trying time for me and my partner. I wish I had called Ero Moving first. It really is a very special company.