Southwest Heating And Cooling, Inc.

Southwest Heating And Cooling, Inc.

5.0 (15)
14 employees
15 years in business

About this pro

Southwest Heating and Cooling is here to service all your climate control needs in Cape Coral, Florida. Whether you need an air conditioning repair in Cape Coral, FL, a replacement in Naples, FL or a duct clean in Ft. Myers, FL – rest assured, our knowledgeable staff understands your needs and concerns. We inform our customers in detail with specifics regarding their units, provide recommendations and respect their decisions when it comes to repairs and/or replacements. While we are on a call at a home, our technicians listen to the customer which enables them to properly diagnose the problem, most often in a timely manner.

No matter where you are in Southwest Florida, unforeseen repairs are inconvenient, can be costly depending on the age of the unit, and are events which are typically unpleasant. We understand! We make every effort to arrive same day if your system is down to get you up and running.

It is our great service that keeps our customers happy. We have found that when people are informed and shown empathy to their needs, the value they place with an honest and dependable company is immeasurable and will last a lifetime. Likewise, we value our customers to the extent of always doing what is right.

Living in Southwest Florida can be hot and quite humid throughout the year. We love being a comfort solution for our awesome community. Our customers comfort is our highest pritority and knowing we helped provide a cool and comfortable in-home atmosphere to our customers is why we come to work everyday! 

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Credentials

Cape Coral, FL 33990
Email verified

15 Reviews

5.0

  • Rick Sullivan

    Positive: Professionalism, Punctuality, Quality, Responsiveness, Value John Woody the technician came by today from 8am to 9:10am and was very professional and informative on the findings today. I would highly recommend getting this guy on your side! He is a very hard worker and educated me on everything he was doing.

  • Scott Giles

    Positive: Professionalism, Punctuality, Quality, Responsiveness, Value We purchased a HVAC system from SouthWest H &C through our builder. After a few months living in the house, we purchased the maintenance package and scheduled our first of 2 annual maintenance check ups. The service person, JWoody, was fantastic! He was thorough and explained everything he did. A problem was found , the parts were ordered, and a re-visit scheduled immediately. Unfortunately, an additional part was needed that was unforeseen so again the other part ordered and another visit scheduled rightaway. Our experience with JWoody and the scheduler, I believe Natalie, who was on top of getting appointments scheduled as soon as possible, were just great and very pleasant to work with. We found our experience with your company representatives refreshing in knowing they were very concerned with giving us exceptional customer service. Bravo!

  • AllieV

    Positive: Professionalism, Punctuality, Quality, Responsiveness, Value I can’t say enough about this company. I was having issues with my system turning on. A friend referred me to Southwest Heating and Cooling. I thought I would have to wait a few days for someone to come out to take a look and diagnose the problem considering it’s mid-July with record heat AND, are in the middle of a pandemic. To my great surprise, they dispatched someone to my home the same day! My tech, Joe, was very polite, knowledgeable and I appreciated him entering my home with gloves and a mask. That shows that this company truly cares about the welfare of its customers. He was able to diagnose the problem quickly and flush the entire system. He did such a great job that I have now signed up for semi-annual maintenance visits so that I can avoid the situation where my AC stops working in the middle of July with 110° Heat index! I’m so happy to find a company that’s responsive, accommodating and does great work at a reasonable price. That’s hard to find in this area!!

  • S. Marcus

    Positive: Professionalism Just had my AC serviced today, Perry was professional, courteous and polite. Perry you were awesome!


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FAQs


What is your typical process for working with a new customer?

Full system diagnosis and total education of how the HVAC system works in their home. 


What education and/or training do you have that relates to your work?

We are fully Licensed and insured HVAC company. Our techs and installers are always participating in continuing education and emerging industry trends in order to stay on top of an ever changing competitive market.


Do you have a standard pricing system for your services? If so, please share the details here.

Our products and services are flat rated. Meaning Parts and installation labor are included in the flat rate.


How did you get started in this business?

The owner has been in the HVAC & New Construction  industry since 1997 and started Southwest Heating and Cooling in 2007.


What types of customers have you worked with?

You name it we have worked with them... New Construction, Part Time Residents, Full Time Residents, Property Managers, Home Watch Services, Realtors, Community Managers, Business owners, commercial & residential builders. 


What advice would you give a customer looking to hire a pro in your area of expertise?

Do your research!! There are a ton of 1 man shows that will seem cheaper at first. However, in the long run they don't have the man power to take care of their clients the way Southwest Heating and Cooling's team of techs, installers and office staff can.


Services offered