There are a lot of people that can do electrical installations at a high level, I believe I stand out because of my excellent customer service and it shows in the number of repeat customers and referrals I receive.
Customers usually like my honest and open personality and my professional and efficient work. I generally leave them happy and welcome any follow up questions.
I really enjoy leaving my mark, changing things for the better, and making things complete. I’m also a natural people pleaser so I really feel content knowing I’ve helped someone.
Good communication, great listener.
I like to take a few minutes to just talk and try to get to know a new customer and really take the time to make sure I understand exactly what they’re trying to accomplish. That usually makes the whole process a lot easier, and ensures everyone is satisfied at the end.
I am a Master Electrician, and am also NICET level 2 certified. I have studied LEAN construction techniques, and am always current with the latest code changes to the National Electric Code.
I do not use standard pricing because in my experience at least 75% of customers are then over-paying for simple services. I use a base rate for different services, and then apply a multiplier to adjust for difficulty in installation, or higher material costs.
I’ve always been a very hands-on type of person. And after a few years in college for engineering , I lucked into a job as an electrician, it was such a good fit I never went back.
I worked with as many types of customers, as there are personality types, that’s why I believe that good communication will typically make things go smoothly.
My family and I recently went to Sante Fe NM to visit the Meow Wolf exhibition which was definitely an experience!
If a customer is on the fence regarding work needing to be done, or which contractor to use, I always recommend taking a little time and not rushing. When choosing a contractor, always pick someone you click with, someone you can work with.
I always appreciate any questions posed by customers because it shows they’re interested and engaged.
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