About
Before we were 5blox, we gained our fair share of experience working for some of the largest companies in the home improvement industry. While there was a lot to learn about home improvement, we became disoriented by the pushy sales tactics and poor customer service employed within the industry. Intuition taught us to believe in the value of communication and cooperation when creating a client’s vision. When it became clear that the rest of the industry didn’t agree with us, we decided to try things our own way. Five years later, we have yet to regret that choice, and we think our clients would agree.
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Frequently asked questions
What is your typical process for working with a new customer?
We will attempt to ballpark their project over the phone before setting up a walkthrough. If everythign sounds appropriate, we will set them up for a free estimate walkthrough.
Once the design process begins, they are assigned a designer, and work with them to develop a 3d design of the finished project for them to approve before work begins. This is also the process where you will narrow down the finished materials you would like to work with.