ACS/ AMERICAN COMFORT SERVICES

Positive: Professionalism, Quality, Responsiveness, Value

Jason and Carlos installed my Mitsubishi ductless system. From the estimate, which we did virtually, to the installation, they were great. They discussed options, were understanding when I postponed the work due to rising COVID curves, came out and checked the house before the actual installation, and then installed the system. They also explained the operation of the system to me, and left me knowing what I needed to know about keeping the house comfortable. The team was courteous, respectful, efficient, and knowledgeable. I was pleased with the results, and feel like I got great value for my investment.. Further, I enjoyed having them here. Thank you, Jason and Carlos.

Jason and his apprentice Carlos are great. They installed an 18,000 BTU mini split heating/AC system in less than 6 hours in our1926 City Heights bungalow! The unit runs so quiet we don’t even know it’s on! They cut no corners and used the best materials. Their level of knowledge and workmanship are at highest levels! They are a Blessing!

Stanley Leroy

1 review

7 months ago

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Exceptional service and clean work. Due to the COVID19 pandemic my wife and I have limited any work being done at our home. Lennox air conditioning that was installed in our home broke down on one of the hottest days of this year. Working from home has made it near possible to go without much needed cooling repair. Technician showed up wearing a face mask, blue gloves and shoe covers. Jason replaced the air conditioner cap wire and air filter. We selected to have air treatment UV ultraviolet light added to the system based on his recommendation as well. $1200. Now we have COOL CLEAN AIR in our home. We will definitely contact ACS when we plan to replace the entire system.

Very knowledgeable and personable. Technician took no time to figure out my air conditioning problem. Fixed it in no time flat. Even gave info for what I need to do in the future.

Positive: Professionalism, Punctuality

Customer service was excellent. The quotes for repairs were very reasonable and we were given the Veterans discount for my husbands service to our country. We were impressed with the photos sent to us to show what work needed to be done at our rental. That was extremely helpful to us.

Great communication and very professional. Ecobee thermostat installed and furnace maintenance recommended by our contractor. Alexa turn on heat