Military Relocation Experts-rioux Enterprises Realty
About
I have been a real estate agent for 17 years working in the Hampton Roads area of Virginia with both buyers and sellers. I have been a broker for 7 years. In this time, I have been involved in over 400 transactions. I have gained knowledge and experience that allows me to handle transactions with calm and professionalism. As a broker, I have been involved in many situations that regular agents have no knowledge of. In the time I am with the clients, I want them to feel that they are my only client and I will take care of them. I am laid back, but hands on. I will oversee everything, but not pressure the client. I make myself available 7 days a week, so my clients have one person they can come to for advise and help with any aspect of the purshcar/selling process. I take pride in my work, treat people with respect and provide service that is nothing short of excellant. I treat people the way I would want to be treated if I was buying or selling a house.
I enjoy working with people. The experience is always new and exciting. To help people make the biggest purchase of their lifetime, is an unforgetable experience. The real estate business is dynamic and ever changing. I consider this a profession that requires the exceptional agents to study the market and keep up to date on all the changes. I throughly enjoy this environment. I go to work every day excited to be an agent.
my website is: riouxenterprisesrealty.com
Highlights
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Frequently asked questions
What is your typical process for working with a new customer?
The first thing I like to do is meet with the potential buyer/seller. This could be at the house they want to see or in an office setting. I want them to have an opportunity to evaluate me, as me them.This is hard to do on the phone or with emial. I believe serious, ready to go buyers/sellers meet. I take the clients through the process of buying/selling. I want to hear their expcetations and they should hear mine. I am open and transparent. At the end of the meeting, I want the client to feel comfortable, believe that I know what I am doing and trust that I will take care of them all the way to the end.
What education and/or training do you have that relates to your work?
I have a masters degree in business, but most important, I have over 17 years experience in working with buyers/sellers from all walks of life and economic levels. The 400+ transactions are the best education an agent can have. I have been to many real estate classes, educational forums and have taught real estate clasees myself. The book learning is great, but the actual hands on experience is the best. Being a broker gives me the added education and experience above and beyond what an agent has.
Do you have a standard pricing system for your services? If so, please share the details here.
The standard pricing in this area is the seller pays for the total commission of both listing and buyer agent. The seller also is expected to pay around 3% of the buyer's closing costs. The buyer will be expected to pay a small transaction fee for the services of a transaction coordinator that takes care of buyer's paperwork and other duties associated with the process.
How did you get started in this business?
I retired from the Navy and went into sales. I was in sales for about 8 years and a friend of mine said we should get into real estate. I said why not. I can't be much different then sales. Well, it was much different, but much more rewarding. I will be in this profession the rest of my life.
What types of customers have you worked with?
All types. When I started, I would work with anyone who wanted to buy/sell residential real estate. My niche was everyone. I am still that way, but a little more selective. By that I mean, I work with the serious buyers/sellers. I don't want to waste anyones time and over promise. Again, I want the client to feel that when I am with them, they are my number 1 priority.
Describe a recent project you are fond of.
One project I have been working on for the past 5 years or so, is to establish a program that gets me infront of more military renters. This is a huge military market and I want to educate military renters the value of purchasing a house. Ther eare so many renters that trying to find them is the obstacle to overcome. I will get it one day.
What advice would you give a customer looking to hire a pro in your area of expertise?
Talk them on the phone, but you must meet with the agent. You can get afeel for how the relationship is going to be meeting with them. Ask quesations of the agent, after all, he/she will be working for you. If I were a potential client, I would look then up on google. There is a lot of information there. But in the end, your gut feeling will tell what to do.
What questions should customers think through before talking to pros about their needs?
Is the agent a full time agent and available 7 days a week?
How long have they been in the business and how many transactions have they been involved in?
What is the agent's expectation of me as a buyer/seller?
Does the agent have any references I can contact?