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Find out what the needs are advise on best course of action based on that. Depends on needs of customer and dog. Explain about dog behavior and how things influence dogs. Understanding dogs is important to training as well as understanding dogs dont act or think like people. Helping the communication between the 2.
Everything from aggression and anxiety to potty training and service dogs.
Go watch a class talk to current clients check out facility ASK QUESTIONS.
Understanding that this is not like a car that you need brakes fixed. You go pick up and it is fixed.
These are animals and they take time, consitency and training from both OWNER and Trainer. Depending on issues or problems, that dog may have been doing that behavior for years. It is not going to get fixed overnight. It takes lots of training to fix. Even if only doing problem for 5 months. Much shorter time, but still have to fix they have to change behaviors. I explain it to people like this. If you live in the same house for years, you know where everything is. So someone comes in and moves things around, it will frustrate you etc. but if I put a $20 by everything I move, that makes it worth your time and you are rewarded for the change. Now say you get up and move to a new place, now you have to go change where everything was kept, come up with new routines etc. It is the same with dogs.