American Plumbing Inc.
About
We specialize in water service replacements and repairs without total yard excavation. Award winning and highly rated on Angie's List, Checkbook Magazine, Better Business Bureau.
Serving all of Northern Virginia
The satisfaction of customers getting the work done beyond their expectations and at a reasonable price.
Highlights
No reviews (yet)
Frequently asked questions
What is your typical process for working with a new customer?
Meet with customer to determine the problem. Discuss the best course of action. Complete a written estimate onsite. Schedule the job, schedule Miss Utility, schedule the final inspection.
Do you have a standard pricing system for your services? If so, please share the details here.
Each job is unique. Pricing is based on the job's complexity, time and materials.
How did you get started in this business?
My father and I invented the process of installing a new pipe through the existing water service in the 1970's.
What types of customers have you worked with?
Home owners, businesses, insurance companies, home owner associations.
Describe a recent event you are fond of.
We are fond of all our customers. It makes a difference to the customer when you listen to their concerns, then go above and beyond their expections to surprise them with the end result. Extra effort is made on each and every job to do it right first time. We treat each property as if it were our own.
What advice would you give a customer looking to hire a pro in your area of expertise?
Make sure to research each contractor with the Better Business Bureau, Angie's List, Next Door, Checkbook Magazine, etc. Look specifically at their rating and customer comments.
What questions should customers think through before talking to pros about their needs?
Call your local water authority to verify that you have a leak. Water could be coming up in your yard, but the leak actually belong to your neighbor. Verify with the contractor the extent of any disturbances they may cause to the interior and exterior of your propety. Most importantly, do you feel comfortable with the person who represents the company. Ask for current references.