Prime AC And Heat LLC

Prime AC And Heat LLC

5.0Exceptional(5 reviews)

About

Prime AC and Heat Services' Mission and Core Values

At Prime AC and Heat, we understand the importance of a properly functioning heating, ventilation, and air conditioning (HVAC) system in your home or business. We are dedicated to providing top-notch HVAC services to our customers, and we are proud to be the leading air conditioning and heating company in the area. Our team of expert technicians is highly trained, fully licensed and insured, and always strive to exceed our customer's expectations with our professional and friendly approach.

We specialize in a wide range of services, including air conditioning installation and replacement, furnace installation and replacement, HVAC maintenance and repair, duct cleaning and sealing, and indoor air quality solutions. Our goal is to keep your HVAC system running at peak efficiency and save you money on energy costs. We also offer emergency services, 24/7 to ensure that you never have to go without the comfort of a properly functioning HVAC system.

In addition to our excellent services, we also offer our exclusive Prime Advantage Family (PAF) plan, which includes annual maintenance check-ups, priority service for any repairs needed, discounts on parts and labor, and no overtime charges. With the PAF plan, you can say goodbye to unexpected HVAC repair costs and hello to peace of mind.

If you are searching for a reliable and professional air conditioning and heating company near you, look no further than Prime AC and Heat. Contact us today to schedule an appointment or to learn more about our services and the Prime Advantage Family plan. Our team is always happy to answer any questions you may have, and we look forward to serving you.

Mission: At Prime AC and Heat, our mission is to provide reliable and efficient HVAC solutions to our customers while delivering the highest level of customer service. We strive to exceed expectations and earn the trust of our community through integrity, professionalism, and a commitment to excellence.

Core Values:

Integrity: We conduct ourselves with honesty and transparency in all our business practices.

Professionalism: We are dedicated to providing the highest level of expertise and skill in our work.

Excellence: We strive to exceed customer expectations in all aspects of our service.

Reliability: We are committed to being dependable and responsive to our customers' needs.

Respect: We treat our customers, employees, and partners with respect and dignity.

Community: We are dedicated to serving our community and making it a better place.


Highlights

Hired 3 times
8 employees
10 years in business
Serves Lewisville , TX

Payment methods

Credit Card, Cash, Check, Apple Pay, Google Pay, Samsung Pay

Social media


Specialties

AC unit problems

Unit won't turn on or off, Only warm air is blowing from the vents, My AC unit is frozen, The power is on, but the fan won't run, Maintenance, I can help with other issues

Fan and condenser location

Ground floor, Roof, Outside, Other location

Air handler location

Basement, Attic, Closet, Outside, Garage, Other locations

AC services needed

Repair, Routine Maintenance

Property type

House, Commercial

Photos and videos


  • Reviews

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    JP

    Jonathan P.

    George really took care of us. He was very curtiuse, patient and willing to turn over every rock to solve the problem during our consultation. We got a great deal on a new system and we know you will too!
    ... Show more
    March 24, 2020

    ZP

    Zoe P.

    Our ac did not turn on during the hottest day so far this year, so we call and had charlie from prime come to the rescue. He fixed our ac without trying to upsell us and provided clear options for repairs. Great service all around.
    ... Show more
    March 13, 2020

    TC

    Tommy C.

    We had our entire unit replaced and are very happy! George and his team are very professional and knowledgeable. 5-Stars thanks guys 👍
    ... Show more
    March 09, 2020

    SS

    Sarah S.

    I hired Prime AC and Heat to install my new furnace and move one of my air ducts to a different part of my home. We had the pleasure of working with Randy and his team. He did not try to upsell us anything more than what we needed and was reasonable on the price. I am happy with the work and professionalism they exhibited throughout the whole process. I would happily recommend them to anyone.
    ... Show more
    February 27, 2020

    BG

    Brian G.

    They are honest and hard working group of people. I would recommend them. Thank you
    ... Show more
    February 17, 2020

    Frequently asked questions

    When a new customer contacts us, we acknowledge their search for a reliable service provider who can attentively address their concerns. Our company strives to exceed their expectations by offering prompt same-day service and transparent pricing. We guarantee that we will never charge hidden fees or overtime charges. After identifying and resolving the customer's concerns, we dispatch one of our highly trained technicians to the customer's premises to conduct a thorough diagnosis and provide a suitable solution. Our flat-rate pricing policy ensures that our customers always pay the same price for the required repairs, without any added charges. We offer our customers the convenience of paying through various methods such as credit card, checks, and cash for all services provided. Our commitment to customer satisfaction goes beyond just saying it; we follow up with our customers to ensure that we have provided the highest level of service possible. If we fail to meet our customer's expectations and are unable to rectify the situation, we offer a 100% money-back guarantee with no questions asked
    Our team of technicians undergoes annual continuing education programs provided by the State of Texas and our manufacturing partners, in order to ensure that we remain knowledgeable and compliant with current codes and regulations at both the state and local levels
    We provide competitive pricing for all heating and air conditioning repair and replacement services. Additionally, we offer financing options for replacements and extend discounts to seniors and veterans.
    As a small business, we have chosen to operate in this industry in order to provide a high level of personalized care for our customers and meet their unique needs. Our goal is to exceed industry standards on every job we undertake and provide you with peace of mind by exceeding your expectations. Our company, Prime AC and Heat, specializes in a range of HVAC services including zoning, ducting, air conditioning and furnace installations and repairs, air purification, and high-efficiency HVAC products. Our commitment to quality and dependable service ensures that you receive nothing but the best from us. Whether it's routine maintenance, repairs, or a complete HVAC installation, our skilled technicians and installation crews are dedicated to fulfilling your comfort needs throughout the year in the Dallas Fort Worth area. As a family-owned and operated business, we have been serving the industry since 2014.

    Services offered

    Furnace And Heating System Installation Or Replacement
    Furnace And Heating System Repair Or Maintenance
    Duct And Vent Installation Or Removal
    Thermostat Installation
    Central Air Conditioning Repair
    Central Air Conditioning Installation
    Insulation