Pet Haven

Pet Haven

5.0 (1)

About this pro

I have a passion for dogs. I have always surrounded myself by dogs since an early age. I have always stated the dogs are a mans best friend and because of my belief I have turned away from working for corporate america as a business manager and have turned to dog grooming. I presently work here in Austin as a dog groomer and treat every dog under my care as I would have expected my pet to be treated when I would take for grooming. 

What brings me  joy is seeing the pet parents expression when they pick up their pet after grooming . I know then that service was complete to customers satisfaction. My dream is to some day open up my own business. 

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Credentials

Austin, TX 78702
Email verified
Phone verified

1 Review

5.0

  • Lory Morales

    I am a dog groomer who loves all, small and large. My goal is to care for your pet while under my care and provide your pet with the best service.



FAQs


What is your typical process for working with a new customer?

Listening to the customers needs and delivering to the best of my ability.


What education and/or training do you have that relates to your work?

Have been in the field for 2 years.


Do you have a standard pricing system for your services? If so, please share the details here.

I have prices in place according to breed, weight and type of service.


How did you get started in this business?

Started as a bather and moved to grooming 4 months later. 

Worked for corporate America pretty much my entire life of employment and having the admiration for dogs as I do I made a decision to try dog grooming. I have no regrets.


What types of customers have you worked with?

I have worked with all types for customers. This kind of takes me back to when I worked directly with customers, different personalities and attitudes. At the end I remind myself that it’s tne dogs that I’m here for and my biggest pleasure is seeing the reaction of the pet parent when they pick up.


Describe a recent event you are fond of.

Pet parent overwhelmed by a symphony card that I gave her shortly after she mentioned that one of her dogs that I groomed had passed away.


What advice would you give a customer looking to hire a pro in your area of expertise?

Meet with pet stylist to ensure that both the pet parent and pet click with the groomer.


What questions should customers think through before talking to pros about their needs?

Lenght of service 

What type of service is best for their pet

Cost