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I spend getting to know you and your needs. I then begin to make suggestions,measure spaced, take photos and then proceed as client wishes.
I have a an associates degree in Interior Design. I am author 17 times over. I am a member of ASID. American Society of Interior Designers. I have been practicing for 40 yrs.
Be sure you are compatible. You will be spending a lot of time together. Be sure they are qualified.
They need to know how far they want to go with the project. They also need to know what their budget is - and this means they must have a reasonably good idea what things cost.