About
FAMILY OWNED & OPERATED 2ND GENERATION. YOUR NEVER A NUMBER WITH US! PERSONLIZED SERVICE FROM ONE OF OUR FAMILY MEMBERS TO YOU.
WE GET TO SHARE THE EXPERIENCE OF OUR CLIENTS, WHETHER IT BE THEIR FIRST HOME, THEIR DOWNSIZING HOME, THEIR APARTMENT, DORM OR SENIOR HOME.
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LESLIE
Frequently asked questions
What is your typical process for working with a new customer?
CUSTOMER CALLS, WE EVALUATE THEIR NEED, QUOTE RATES FOR THEIR SERVICE NEED, SHEDULE THEIR SERVICE AND CARRYOUT THEIR NEED
What education and/or training do you have that relates to your work?
SINCE 1984 WE HAVE SUCCESSFULLY MANAGED THE MOVING AND STORAGE NEEDS OF OVER 15,000 CLIENTS
Do you have a standard pricing system for your services? If so, please share the details here.
MOVING IS AN HOURLY RATE BASED ON SERVICE DESIRED AND AREA. SELF STORAGE ARE UNIFORM RATES BASED ON SIZE AND CLIMATE OR NON CLIMATE CONTROL SPACE NEEDED
How did you get started in this business?
STARTED WITH 1 TRUCK AND 2 MEN TO MOVE CLIENTS. EXPANDED SEVERAL TIMES TO MEET THE NEEDS OF OUR CLIENTS. WE NOW HAVE MULTIPLE TRUCKS AND OVER 400 STORAGE UNITS
What types of customers have you worked with?
ALL TYPES
Describe a recent event you are fond of.
TRUNK OR TREAT AT B & B THEATERS IN WENTZVILLE, MO. IT WAS A FANTASTIC OPPORTUNITY TO MEET OUR COMMUNITY. WE WILL BE COLLECTING TOYS FOR TOTS FOR OUR LOCAL CHAMBER NEXT MONTH, AND CAN'T WAIT TO MEET THE 102 BUSINESSES THAT WE WILL PICK UP FOR.
What advice would you give a customer looking to hire a pro in your area of expertise?
BEWARE OF RATES THAT ARE TOO GOOD TO BE TRUE. OUR RATES HAVE NO HIDDEN: SERVICE, FUEL, STEPS, BOX, TRAVEL OR SUR CHARGES-THIS IS A FEW OF THE MOST COMMON, BUT WE HAVE HEARD THEM ALL!. YOU CLOCK OUR MEN IN AND CLOCK THEM OUT.
What questions should customers think through before talking to pros about their needs?
FIRST AND FOREMOST, BE HONEST! A TYPICAL ROOM OF FURNITURE (PURCHASED NEW) CONSIST OF 3-5 LARGE PIECES. ON THE AVERAGE EACH ROOM WILL CONTAIN 8-10 VARIOUS SIZE BOXES. YES YOUR PATIO TABLE/CHAIRS/BBQ PIT AND MISC. COUNTS AS A ROOM. MOVING IS TIME BASED...TO SAVE MONEY, BREAK DOWN YOUR BEDS, REMOVE YOUR MIRRORS FROM YOUR DRESSERS, WHEN PACKING YOUR BOXES PLACE THEM ALL IN ONE AREA OF YOUR HOME, DISCONNECT YOUR WASHER HOSES AND DRYER VENT. TIME IS MONEY