Century 21 Adams Lawndale

Century 21 Adams Lawndale

25 employees
37 years in business

About this pro

I am a real estate professional but also a 10+ years Belmont resident. I have extensive knowledge of our local real estate market. Being part of Century 21 means that I practice real estate at highest professional standards. My clients are my priority. Call me with any real estate questions you have.

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Belmont, MA 02478
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What is your typical process for working with a new customer?

A face-to-face first meeting is the first step. In this meeting we go through a buyer or seller's presentation that gives clients the overview of the whole process of buying/selling a home. I like to find out as much as possible about the timeline, what type of property my clients are looking for, their needs and wants, then we start implementing a system that maximes efficiency: getting pre-approved (I recommend them a lender), demonstrate how MLS works, set up a customized MLS search that matches properties to my client's needs, connect them with the MLS mobile app Homesnap, set up an action plan - screening for properties, deciding on what properties to view, getting ready to write an offer or in case of a seller deciding between offers and accepting the best one.

What education and/or training do you have that relates to your work?

Real estate license, Realtor - Member of National Association of Realtors (NAR) and Greater Boston Association of Realtors (GBAR), APEX certified (Agents Primed for EXellence), Create 21 (Century 21 specialized course) certified, Notary Public.

Do you have a standard pricing system for your services? If so, please share the details here.

Services offered to buyers are free, fees are paid through the seller's fees. The pricing depends on the property and is fully disclosed in MLS. In addition I offer completmentary full brokerage services to all my clients - free access to MLS and Homesnap, referrals to a full spectrum of real estate professionals and contractors, for single family home sellers complementary full coverage of smoke/CO detectors work and cost of certificate of compliance.

How did you get started in this business?

I have always been interested in real estate, passionate really about homes and exalted by the true happiness home ownership brings to people. I am a social person and have done extensive volunteer work in our community so it came naturally to combine both and launch into this career path. In addition I am fluent in Romanian, German and French which comes in handy in our very diverse area.

What types of customers have you worked with?

I have worked with both buyers and sellers, some hesitant, some decisive, some positive and some very anxious, some with a strong trust in my abilitiy, some hesitatant at the beginning but who gained my trust very fast after starting to work with me and seeing my work quality and work ethic. 

Describe a recent project you are fond of.

I have just sold a condo recently where I was the listing agent and the buyer had representation by a broker also from our office and who also happens to be my mentor. The buyer had some serious concerns about some building repair issues which were part of the condo association's duties. We tried different ways of explaining the way things are prioritized by the condo association but still didn't get far. I decided to take it a step further, contacted the condo management company in writing about the issue brought up and was able to get a very clear and satisfactory response. It was this written evidence that helped convince the buyer to not pull out of the deal at a critical moment of the transaction. 

I feel that going the extra mile and also working closely with the buyer's agent made all the difference in the outcome.

What advice would you give a customer looking to hire a pro in your area of expertise?

First, I would say you have to trust your gut feeling - is there chemistry between you and the agent you are working with? If yes, embark in the working relationship. Watch how she/he is responding to your requests, what is the response time, what properties are suggested to you, what is her/his advice etc.

Give the work relationship a few weeks. If you are not happy, move on and find someone else who fits your needs. Otherwise you are wasting time.

What questions should customers think through before talking to pros about their needs?

1. What steps are involved in the process of finding/selling a home? 2. Can you recommend lawyers, lenders and other contractors if we need them? 3. Specific questions of an area they are interested in - bike path, playgrounds, schools, parks, swimming pool etc. 4. What fees are involved? 5. What exactly do I have to do as a client to make the process more efficient?

If you are a buyer and decide the relationship with your broker is working, make sure you express your wish to sign an "exclusive agreement" a week or two after the first meeting. You will have the broker's full attention, your interests will be protected and you will get the most of that relationship. 

Services offered