Great experience! I highly recommend them! They are willing to go above and beyond.
I had a very positive experience with Quality HVAC solutions. Since my initial call, I felt that the person that answered my call was knowledgeable and knew what they were talking about. They went to my house and found the problem right away(my a/c was built in the 70s and had seen it's better days already, apparently a/c's are not even made in that shape anymore) the service person gave me a couple of options and I went with the one I felt comfortable with, they made some suggestions but they weren't pushy or anything during any part of the process. A couple of days later they were able to send what they called an "install team" that arrived and began work right away. The team was very courteous and professional and you could tell they've been doing this for a while. They initially arrived with a smaller a/c than we had agreed on but it was sorted out right away with a phone call. They finished installing and even took the old a/c and all the old pieces too. We're very happy with the work Quality HVAC did for us.
Very honest and efficient guys, they would tell you right away what the issues are and what your options are. They were able to fix my AC unit fast. Very competitive prices as well.
I liked that they were honest and that they solved my problem quickly.
We first like to get an idea of the customers needs and wants. We do a quick three minute phone and schedule a time to meet. One on site we take a look at the old system and note and deficiencies and we ask the customer if there were any trouble areas in their home or what they didn't like with their old system. We then write up a proposal that addresses all of their issues in different price points.
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