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5.0 (20)
2 employees
4 years in business

About this pro

The interactions we have with our tenants. Every customer has a unique storage need, and we work hard to take care of every one!

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Credentials

Flowery Branch, GA 30542
Email verified
Phone verified

20 Reviews

5.0

  • Alen Kalac

    Key storage is one of the best, if not the best facility to store anything you need stored. There is no hassle, no worries, nothing hidden. Everything was made so easy, and I couldn’t have asked for a better place to store. Kim Bacon, an associate there, made things so easy. Thank you Key Storage!

  • Samantha Michelle Eubanks

    This is a great place. And the staff is awesome! Couldn't have picked a better place.

  • Lex Laks

    Key storage is absolutely wonderful, it was easy to start up and the area is very clean and organized. You can’t go wrong especially when you run into Kim in the office. She is absolutely amazing, informing me and providing me with all the information I needed. When you come into key storage definitely look for Kim, she’s more than helpful, she’s absolutely extravagant!

  • Mike Smith

    Great storage facility, clean and dry place to store anything. Very friendly and helpful staff Kim is very helpful with all your questions and with getting any supplies you need.


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FAQs


What is your typical process for working with a new customer?

We show them around the facility and help determine  the size self-storage unit that will best fit their needs. After we select the right space, we return to the office where we complete the rental agreement. Then we set them up in the system for their gate access code and to be able to access and manage their account online. Finally we take them back to the unit they have rented and show them how to use the gate system and the lock that is provided, and then they are all set.


What education and/or training do you have that relates to your work?

25 years in Property Management and continual training by our management company, Universal Storage Group. USG has been awarded the prestigoius Inside Self Storage Best of Business for Best Manager Training a record-breaking seven (7) times! If you want self storage expertise, you have come to the right place!


Do you have a standard pricing system for your services? If so, please share the details here.

Our rental rates vary by type and size of unit. you can check out website for real-time rates, anytime. 


How did you get started in this business?

Key Storage was built and opened for business in 2017. 


What types of customers have you worked with?

We provide excellent self-storage options for residential customers, small businesses, and commercial clients.


Describe a recent event you are fond of.

We host special events on-site for our community! Call to ask bout using our well-appointed conference room for your next meeting or small event. Also, we host Yard Sales and other community events each year. 


What advice would you give a customer looking to hire a pro in your area of expertise?

It is not just about the rental rates! Consider all the VALUE you will receive from each storage facility you research: Things like Generous Access Hours, Convenient Location and Amenities,  Friendly Customer Service, Package Acceptance with in-Unit Delivery, Boxes and Packing Supplies, Networking Opportunitis, Complimentary Coffee Bar, Online and Automatic Payment services, Friendly Text Reminders when Rent is Due each month, and so much more.... Not all Storage Facilities are Alike!


What questions should customers think through before talking to pros about their needs?

What are your access hours? What size units to you offer? How can I pay my rent? when it rent due and when is it considered late? What fees may be applied to my account for late rent? Who can have access to my storage unit? How long is the minimum rental term? Do you offer any discounts?