Thrasher Lawn-Pro, LLC
The Thrasher difference is that we will go the extra mile just to see our customers smile! We appreciate every customer whether their project is big or small; so we take the time to listen to the customers' wishes, and offer suggestions if they are unsure of exactly what they need. To begin our relationship with each customer, we schedule appointments at their convenience, even if that means meeting with them very early in the morning or late in the evening.
We enjoy transforming the average into the extra-ordinary, and creating beautiul spaces through our landscape designs and installs.
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Frequently asked questions
What is your typical process for working with a new customer?
Once contact is established, we typically schedule an appointment at the customer's convenience, to meet at the property to discuss the proposed project. After the customer explains their needs, we discuss the requirements to meet those needs, projected costs and time frame. If the customer is satisfied with the verbal quote and is interested in pursuing the project with our company, we then submit a written estimate and establish a timeline to begin the project.
What education and/or training do you have that relates to your work?
Our landscaping crew has over 15 years experience performing a very wide range of landscaping and landscape maintenance services. The combined knowledge and skills of the team include: installs, softscapes, plant transfers, hardscapes, retaining walls, driveways, fences, just to name a few.
Do you have a standard pricing system for your services? If so, please share the details here.
Our pricing varies depending on a number of factors such as: customers' needs, customers' budgets, materials desired/chosen, etc.
How did you get started in this business?
I started as a teenager wanting to earn some cash, and after working for a while, developed a passion for transforming plain areas into beautiful scenery. I later realized that if I excelled at this skill I could have my own business.
What types of customers have you worked with?
We have worked with a wide range of customers ranging from small business property owners, apartment complexes, to private homeowners. Our private homeowner customers are married, single, elderly, mixed ethnicities, and many more.
Describe a recent event you are fond of.
One of our most recent projects carried out in the City of Decatur had very stringent code requirements, due to the fact that the residence is located in a historic area. We met the coding requirements and delivered a finished project that included property clean-up, sod install, building a 2 tier wall, and steps. The home-owner, the City Council, and the neighbourhood were all well pleased. We received several other project offers resulting from this project.
What advice would you give a customer looking to hire a company in your area of expertise?
A picture is worth a thousand words. Even though we ask customers to leave reviews, we understand that they have busy lives and sometimes might forget or simply not have the time. We do not pester our customers for reviews, although we hope that they do leave some, but we try to keep our project gallery updated with our recent work, so that new prospective customers can have an opportunity to see the transformations we create. We suggest that customers always ask to see photos of past work.
What questions should customers think through before talking to companies about their needs?
Am I ready to get the project done, or am I just in the dreaming phase?
Am I ready to commit to a professional contractor, or am I shopping around?
Have I done some general reseach to determine a "rough estimate cost" for my intended project?
Do I have a reasonable budget ready to carry out this project?