Interior Concepts By Carol
The beginning of a job is very exciting. When you have many happy customers it is very exciting.
I have worked on both Residential and Commerial jobs. Whwn the job is complete and the customers are happy itis very satisfying.
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Frequently asked questions
What is your typical process for working with a new customer?
Our initial meeting is so important. We get to know one another and we go through each area. I make complete notes and take pictures and our discussion is so important at this juncture. Sometimes the client has magizine pictures they have collected which is such a help to me as I can visually see what they like.
What education and/or training do you have that relates to your work?
I went to design school and also took a long course. It all was very helpful but working with different clients over the years has been the best training of all.
Do you have a standard pricing system for your services? If so, please share the details here.
No I don't. There are varibles that have to be considered on each job. Every client has different needs and requirements.
How did you get started in this business?
A family member had a retail furniture store and she had me go to design school. She helped me get started and I am very grateful she did.
What types of customers have you worked with?
In over 25 years probably every type possible.
Describe a recent event you are fond of.
Probably the furniture market in North Carolina. I love to go.
What advice would you give a customer looking to hire a pro in your area of expertise?
First spend some time with them. You have to be compadible as you spend alot of time with them. Discuss ideas for your home and see if you agree.
What questions should customers think through before talking to pros about their needs?
They have to have some ideas that they want for their home. When a customer says I don't know what I like -- when you show them, colors or fabrics they all of a sudden have opinions regarding likes and dislikes.