Smooth Move Express LLC
1 hire on HomeGuide
5 employees
8 years in business
About this pro
Smooth Move Express is a moving company that’s dedicated to satisfying their customers with careful handling, arrival time accuracy, and a work ethics that’s unmatched. We also have really affordable moving quotes that we will calculate down to last furniture/box and time. I found my passion in service with moving. It gives me great pleasure knowing my services is giving clients a piece of mind.
Seeing the satisfaction of my customers faces when I came thru for them, took careful care of their furniture/items, being extremely professional, punctual, great work ethics, and very reasonable prices. I strive to provide all these factors to my customers.
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Credentials
North Miami Beach, FL 33169
Email verified
Phone verified
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I like the way Jay from Smooth Move Express LLC communicated with me from beginning, meddle, and end of the move. On the day of the move Robert and his helper made sure that my stuff was wrap up and secured in the truck and Jay called me during the move to see how everything was going and found out that I needed some blankets for my T.v. which he was willing to donate some blankets. I thought that was really generous of him, the job went just as smooth as the name lol I would definitely recommend Smooth Move Express LLC to my family and friends.
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Great experience, company was very professional. Moved me into my new apartment with ease, built my desk & bookshelf for me as well. I would definitely recommend this service.?
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Wow is all I can say about Smooth Move Express, where can I start, from the very first point of me calling and speaking with the owner Junior I knew this was the moving company that I’d be hiring. They showed up on time and I was greeted by Raymond and Deo which were gentlemen and professional at the same time. Raymond was very informative about my furniture which I was pretty impressive. They took so much precautions because of the narrow stairs but mange to move all my furniture without a scratch. Deo the helper actually found one of my wife’s ring underneath a vanity ( we thought we lost it) and I thought to myself these guys are honest and have integrity got to take care of them( with a tip of course). After 5 hours of work the job was done perfectly without any hiccup plus Raymond gave me a $20 gift card to stock up some food for my new place, man what can I say, this is the best moving company I’ve ever experienced.
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Smooth Move Express were very professional from the beginning, middle, end of the move. David and Mike showed up on time and made sure that all my furniture were wrap up and secure, Mike was very informative on how delicate the furniture is, they took their time but finish way before what I expected. Base off my experience with this moving company I would definitely recommend their services. To the owner of this moving company Jay he sent me a personal thank you message for allowing his company to service my family when in actuality I should be thanking him real humble guy thanks Smooth Move Express...
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FAQs
What is your typical process for working with a new customer?
I like to ask questions and see the full scope of the job and if I can go visit the customer to do a home inspection/ visual. In turn, that would give me an even better chance to give a more accurate quote.
What education and/or training do you have that relates to your work?
I have a degree in business administration and also I specialize in customer service.
Do you have a standard pricing system for your services? If so, please share the details here.
2 men and truck : $115 per hour
3 men and truck : $135 per hour
4 men and truck : $145 per hour
(Materials, gas, labor, are all inculded)
How did you get started in this business?
I used to work for a Moving company and all the customers that I interacted with would tell me "why do you work for this company and you can do this on your own your such a good worker and good person". In 2014 I took my leap of faith and been on this journey ever since.
What types of customers have you worked with?
I've work with all types of customers, happy customers 😃, angry customer 😡, confuse customers 😳 and I understand that moving is not easy so it's my duty to make sure the work gets done the right way. I aim to please!!
Describe a recent event you are fond of.
I had a moving job that took me 5 days to finish. The customer was very exhausted but was very satisfied of the work I've done and the crew.
What advice would you give a customer looking to hire a pro in your area of expertise?
My advice would be make sure you look at the reviews of that pro because that is what really shows you how that pro is handling business.
What questions should customers think through before talking to pros about their needs?
The customer should look at the things that concern them and address it to the pro to see if it fit their budget or not.
Services offered
Furniture Movers Local Movers Long Distance Movers Office Movers Packing Services Storage Units Bed Frame Assembly Services Crib Assembly Services Desk Assembly Services TV Stand Assembly Services Furniture Assembly Services Furniture Delivery Services IKEA Furniture Assembly