PT Designs Inc. Paula Tranfaglia - Decorating Den

PT Designs Inc. Paula Tranfaglia - Decorating Den

Paula Tranfaglia

Damascus, MD

5.0

Responds within hours
2 employees

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PT Designs Inc offers personalized professional design that takes the angst out and puts the fun into your home design project needs!  We offer everything needed to complete your project from walls to windows, furniture, accessories, flooring and much more!  Preview my website and profile on HOUZZ to see and learn more about my services!  Links are below...

https://www.houzz.com/pro/ptdesignsinc/pt-designs-inc-paula-tranfaglia-decorating-den

http://www.decdens.com/paulat/

Armed with more than  20 years of design experience I love assisting my clients solve design dilemma's and make their wishes come true for making their homes or offices comfortable, functional and with a designer touch!

Services

Interior Design, Kitchen Designers


Location

Damascus, MD 20872

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Q & A

What is your typical process for working with a new customer?

The typical process for working with a potential new client starts with a phone conversation ~ to simply make initial introductions, gather some basic information and for the client to determine if he/she would like to schedule a complimentary appt to meet in person.

The complimentary appt allows us to delve deeper into your needs, to do some initial brainstorming and ulitmately for you to determine much better if you would like to proceed with enlisting my services...at this point, I provide references along with pricing estimates for your project needs.

I strongly recommend you contact my references as it allows you to get a better understanding of the quality of my designs, service and products.


Do you have a standard pricing system for your services? If so, please share the details here.

I offer both hourly pricing for consultation needs and project pricing that is all inclusive turn key including my design time and finished project delivered and installed all in one price!  Project pricing is how most of my clients enlist my services.


What types of customers have you worked with?

I work with a wide range of clients and project types and sizes ranging from simple window treatment needs, to whole room designs, to kitchen/bath remodels to light commercial projects! No job is to large or small ~ I love what I do because every project and client is unique!


Describe a recent project you are fond of.

I recently assisted a family that was relocating from Paris, France to Betheda, Maryland!  They invested in a home that needed some remodeling and design prior to their moving here...this was not only a very large project but very rewarding in that the responsibility to create a welcoming home that not only met their design needs and wishes but also embraced them and the children for what was to be the begining of their American adventure!  


What advice would you give a customer looking to hire a pro in your area of expertise?

Correct estimates can never be given without meeting onsite to gather detailed info!

References should be offered!....and checked!

Gut instincts are usually correct...I want my clients to have a great experience ...that leads to a GREAT finished product!


What questions should customers think through before talking to pros about their needs?

Level of customer service is important!  We roll out the red carpet and not only develop designs, but implement them, placing all orders, coordinating contractors when necessary and are onsite for all deliveries and installations!  We want our clients to have a great experience and try to group installations such that they are treated to an "unveiling"!