Bed And Biscuit Pet Resort

Bed And Biscuit Pet Resort

8 employees
27 years in business

About this pro

We provide over night boarding for dogs and cats. Our guests have there own indoor/outdoor run. We have staff in the building 24 hours a day every single day. Our guests are never alone. We do not co-mingle our guests and each guest gets out 8 - 9 times a day. We post pictures on facebook so you can see your pup while your on vacation.

Our groomer has been grooming for over 20 years. Joy, is a very kind and gentle person. Her grooming is second to none.  Give us a try - 631-451-8158.

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Medford, NY 11763
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What is your typical process for working with a new customer?

We provide tours of our facility between 8:00am - 2:00 pm, every day. We will show you where our guests, eat, sleep and play. We will review our vaccinations requirements and check in/out times.

Our groomer Joy greets every grooming client to go over your desired haircut and she looks over your pup to make sure there is not any matted areas.

What education and/or training do you have that relates to your work?

Each employee masters each work area before they can take on additional responsibilities. We have long term kennel aids that have been here for over 7 years.

Do you have a standard pricing system for your services? If so, please share the details here.

Our boarding rates are by the amount of overnights that our guests stay.

There are no hidden fees'.

Our grooming rates are based on the size of your pup and what you desire to have done.

How did you get started in this business?

I have been a provider of care for dogs for over 40 years. After retiring early from the corperate world, I wanted to do whay my passion is - taking care of dogs.

What types of customers have you worked with?

All types.

Describe a recent event you are fond of.

We work with many rescues and help them provide temporary housing for the dogs they rescue. We are very fond of the resuces that come from the Veterans from overseas.

What advice would you give a customer looking to hire a pro in your area of expertise?

Take your time to explain what your needs and wishes are.

What questions should customers think through before talking to pros about their needs?

No question is too small, ask about everything.