We work close with clients and try to re-purpose existing furniture and furnishing if possible to get to the aethetics that is desired. With over 40 years of international experience (Australia, New Zealand, Thailand and the U.S.) we offer a broader scope to design. Additionally, all clients get to see our purchase prices/invoices as we put a design fee on but do not mark up like many other designers do. We are always looking at ways to save our clients money to achieve their goal.
You can visit my Houzz Pro account at: https://www.houzz.com/pro/robertinauburn/interiors-by-design-inc-interiors-unlimited
We love to help people on a tight budget do what we call a "refreshing" through new colors, re-arrangment of furniture/accessories.
Additionally, if you want to remodel a kitchen, bathroom, bedrooms, living room we are there to help with color selection, lighting, furniture and furnishings selections. We work very closely with our clients to achieve what they want with discussions and photos offered by us and/or provided by them from various websites like Houzz, HGTV, etc. We use a range of trusted sub-contractors with years of association so our clients get the best service for the best price.
We love giving our clients new excitement for their homes and/or space.
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Frequently asked questions
What is your typical process for working with a new customer?
Starting with a free 30-minute Zoom (or FaceTime) call to find out details of project using a Questionnaire which asks all the basics to get a good idea of what the client wants and I run through the charges and how I work at the same time.
What education and/or training do you have that relates to your work?
We had our own business in Australia doing residential & commercial interiors for almost 30 years continuing here when we moved back to the U.S. for another 10 years including work in New Zealand, Thailand, Singapore and France.
We are also members of the San Francisco Design Center.
You can view my Instagram account at:
We are a Houzz Pro Member and you can view us at:
Do you have a standard pricing system for your services? If so, please share the details here.
After a free 30 minuite Zoom call to discuss the project make an in-person visit charging $400 (2 hour minimum) and then $200/hour (in 15 minutes increments) afterwards.
We can be as much or as little involved as you wish. For many projects we have a popular program called "Designer By My Side" which is charged out per hour (plus travel time) and this can be further discussed. As I am an Independent Professional Color Consultant with PPG Pittsburgh Paint "Voice of Color" Home Consultation Service (for the last 10 years) and can offer a $50 voucher towards your paint purchase (Warehouse Paints - 5 locations in the Sacramento Area) as a bonus to the initial consultation. In addition, I work with Sherwin Williams and Benjamin Moore and have their paint "kits" allowing me to leave color samples with clients when doing color consultations and can order larger samples and have them sent directly to the client.
How did you get started in this business?
I worked in retail at an early age and started learning about merchandising and display. After managing stores for Pier 1 (in Australia) for several years I moved into wholesale sales and showroom display work after being offered a job by one of the major suppliers and jumped at it. I became National Sales Manager within a few months and continued working with not only retailers but interior designers and became very interested in that field. A few years later I left to work for a good friend that had acquired a very large wholesale agency and looking after almost all of Australia. After helping to increasing the sales in that company by three times in a very short time through showroom presentation and sales.
About 5 years later I started an interior design company geared initially at retail design and then many of the customers asked for me to help them in their homes. One thing led to another and I found that the interior design of residential homes was my ultimate direction and did that for another 10 years before returning to the U.S. and California.
I love doing interior design as it's a passion of mine. I love working with people and helping them achieve a look, a feel, to have a pleasing environment and something to look forward to coming home to and experience.
What types of customers have you worked with?
We have worked with professionals doing commercial interiors including retail stores, professional offices, etc. even a full gym which we completed in Auburn, CA. Additionally we work with the clients that are doing room renovations including kitchens and bathrooms, whole house renovations and what we call "refreshings" which we "tweek" a home with the use of new colors, feature walls, re-arrangment of furniture, accessories, art, etc. and perhaps adding some new items to the existing collection.
Describe a recent event you are fond of.
In January I attended the Las Vegas Winter Market at the Las Vegas Design Center which was just amazing. I found so many new vendors besides seeing existing suppliers and often meeting principals in the businesses. I had only 3 days and it runs for 5 days. I was already planning my return trip next January before leaving. The standard was extremely high and there were thousands of design professionals in attendence.
What advice would you give a customer looking to hire a pro in your area of expertise?
It is helpful to know what you are wanting done, possibly through the use of magazines, online photos that reflect the look and style that you are wanting. Start a photo folder on your computer or device or with ideas and looks you've discovered a physical one with magazines that you've bookmarked pages to share your design wishes with the desiger is very helpful and saves time....."a picture is worth a thousand words" applies here big time! Are you wanting dramatic or subtle, modern or traditional, colorful or muted....these are considerations to take at hand and the more you know what you're wanting the better it can be to translate your desires to the designer. Do you want the designer to be only partially involved or fully involved?
What questions should customers think through before talking to pros about their needs?
Most of this covered in previous comments.