Ruby's Happy Paws

Ruby's Happy Paws

5.0 (12)
6 hires on HomeGuide
4 employees
14 years in business

About this pro

We offer a wide range of services including dog walking and boarding for the busy professionals, elderly, disabled, new parents, individuals with short or long term illness, including the Domestic Goddess. We also do vacation residence monitoring.  Errand Fairy is focused on providing high-quality service and customer satisfaction -"We will do everything we can to meet and exceed your expectations."

We are a professional errand service serving The Orange County area. We provide a helping hand to do the things you don’t have the time, energy, or patience to do.

Our mission is to deliver reliable, quality service while maintaining your privacy.

For your protection we are licensed and insured.

There is nothing more satisfying then being welcomed by a pet Our philosophy is based on the belief that our customers' needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals.

We would welcome the opportunity to earn your trust and deliver you the best service that we can offer. We truly will do everything we can to have you return to us.

 

Errand Fairy is operated by Ruby Rosensteel, who has resided in Orange county all of her life primarily in San Clemente and now resides in San Juan Capistrano.

Ruby has made a career in the customer service industry. She was employed by Alpha Beta Grocery Company in San Clemente as a manager then Ralphs Grocery Company merged with them and has a combined of 20 years in the industry.  During her reign at Ralphs she was voted "Courtesy Queen" by her peers.

In 2000 she was recruited as a  Host and Bookkeeper by P.F.Changs China Bistro they soon realized her bubbly personality, care and understanding with the staff and guests and soon promoted her to a management position. There she excelled in having guests feel very welcome, accommodating and always appreciated. With having so many years of experience in the customer service industry allowed Ruby  to work with a variety of people with special needs and to develop an appreciation of the elderly and disabled with limited assistance.

In 2008, Ruby was due for a job change. She wanted to spend more time with her husband two children and four Grandchildren This new adventure has given her that opportunity.

 In order to remain in her new life style Ruby established Errand Fairy in November of 2008. Now, as an active member in the area and a member of the San Clemente Chamber of Commerce and other business networking groups. She enjoys helping busy professionals, the elderly and disabled and also the Domestic Goddess save time and energy in their day-to-day lives.  

Read more about this pro


Credentials

San Juan Capistrano, CA 92675
Email verified
Phone verified

12 Reviews

5.0

  • Sheri Saenz

    We’ve had the greatest experience. We have a one and a half year-old miniature golden doodle who is full of energy and absolutely loves playing with Ruby‘s one year old black lab named “Sam“. Ruby is so friendly, caring and flexible with Drop off and pick up schedules. We recommend Ruby’s happy paws to any pet owner that wants to feel secure where they are their pet, weather for a Day, weekend or vacation… Ruby is the best!

  • JB King

    She loves the dogs. They bonded with her right away. She's very reliable.

  • Christina Sebastian

    Ruby is amazing with my pups! My rescue puppy is terrified of everyone, but she loves Ruby. Ruby is patient with her and provides her comfort while I am away. Ruby sends me picture updates, and she is very responsive to my messages. I wouldn't know what to do without her!

  • Kelly Townsend

    Ruby treats my dog like her own. Penny lives and adores her! I’ve been using Ruby for many years and she’s fantastic: the perfect combination of personal and professional.


Show all reviews

Photos & Videos


FAQs


What is your typical process for working with a new customer?

I provide a meet and greet at customers Convenience to go over requirements of clients and needs of pets. 


What education and/or training do you have that relates to your work?

I am CPR certified, have spent my whole life with animals. I work with San Clemente animal shelter. Volunteer at local veterinarians offices such as Scott Diel in San Clemente. I am a chamber member in San Juan capistrano and San Clemente


Do you have a standard pricing system for your services? If so, please share the details here.

Our fees are $20.00 for dog walks we provide a 45 min walk and make sure water is provided and we clean up after your pet when we are done. Our boarding services are $35.00 for a 24 hour period in my home. We do provide vacation monitoring as well $75.00 a day and that includes taking care of your pets.