I'm bilingual and am able to use my experience of 16yrs grooming to making sure your furry family member is comfortable. I let your animal decide how we groom. I go with the doggies vibe from experience.
Provider was ill and cancelled appointment. Previous experience was good. Will reschedule.
My typical process for working with a new customer is to introduce myself to the customer and to the furry family member. I go over the customers wants and give a short explanation of what I will be doing and the time that it will take. I go over any needs for special treatment if the animal is handicap in any way or has any trauma experience so I will know how to handle the pet better