Priority Pet Services Of Alabama

Priority Pet Services Of Alabama

2 employees
5 years in business

About this pro

We are a full service grooming salon that focuses on quality, not quantity. We treat our clients, both 2 legged and 4 legged, with respect. We educate our clients of their dogs' needs. We have the pup's beat interest at heart. 

Kelly's K9 Training is a top notch system that focuses on educating clients and teaching them leadership skills. We need to understand K9 behavior and not just bully our furry friends into doing tricks. If we understand their needs, we can implament the proper path for your pooch, to help them be all they can be. Both the client and the pup will be happy and enjoy a happy home.

Whether grooming or training we strive to help our clients reach their goals of having a happy, well rounded pup.

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Bessemer, AL 35023
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What is your typical process for working with a new customer?

We love new customers. Call tloveto make an appointment. When you arrive, tell the groomer what style cut you want. Or, if you are here for just a bath, let them know of any special needs your pup may have. Itchy skin, hypoallergenic shampoo, etc... Leave the rest up to us. We will call you for pick up, when we are all done.

For training- We give a free consultation. Tell Kelly your goals. She will tailor a training program for you and your pup. 

What education and/or training do you have that relates to your work?

Kelly - owner, trainer, groomer - is a Certified pet groomer through Penn Foster. She is also an Apprentice dog trainer through K9-1 Specialized Dog Training.

Angela -groomer -has many years experience in grooming. She has learned techniques from her grooming mentors that allow her to get rave reviews from our customers. Angela's experience as a breeder and trainer helps customers with questions about their dog's needs.

Rachael - bather - is new to the industry, but her love for animals shows in her compassion to learn all she can. She gives them lots of love and affection while they are with her.

Do you have a standard pricing system for your services? If so, please share the details here.

Sizes.                       bath.                  Full groom

<= 15 lbs.                $25.                    $50

16 - 34 lbs.              $30.                   $60

35 - 59 lbs.              $35.                   $70

60 - 89 lbs.             $40.                    $80

90 - 110 lbs.          $45.                    $100

Bath and Tidy is an additional $10 

Training $75 per session. Packages available 

See website for additional services

How did you get started in this business?

Kelly's love of animals, since she was a little girl, helped her decide to open a new chapter in her life. Being in the corporate world for many years, she decided to leave it all behind to pursue her passion; animals. She has owned every thing from a snake to a horse. From grooming her own poodles, as a young girl, to her father owning a K9 security business; she has loved dealing with animals from a young age. It is just in her blood and is a passion.

What types of customers have you worked with?

We work with folks from all ages and demographics. We have locals and people that drive across town for our services. 

What advice would you give a customer looking to hire a pro in your area of expertise?

Make sure you vet them out. From working with different groomers, there are some horror stories of how dogs are being treated in grooming shops. We pride ourselves on having compassionate staff that cares for our furry friends. Go with your gut; watch your dogs demeanor. Most dogs shake and act like they are scared when they go to the groomer, so that is normal. No matter how much I love on them, some Just shake the whole time they are on the table. Just think of the experience; you get a bath; they mess with your hinny; then a loud, high powered blow dryer gets cranked up; they try to blow your fur off; then they ask you to stand on a table and put buzzy and snippy things on you; they mess with your feet and ears, which you absolutely hate. It is just awful.

So, don't mistake common reactions with abuse. Do watch you dog's interaction with the groomer. You should be able to tell between a little scared and absolutely terrified. I have dogs that shake when they get here, stop shaking while they ate there and start shaking again as soon as mom gets there to pick them up. It just happens. But when you get those that jump and dance when they see you, now that makes your day. 

What questions should customers think through before talking to pros about their needs?

Is the place clean? Is the staff cordial and friendly? Does my dog come home clean and look good?