Ashburn, VA

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Frequently asked questions

Are the requests from HomeGuide real?

Yes, all the requests on HomeGuide are made by real customers. We ask each customer about a dozen questions so we can match them with the right pros. If you ever run into suspicious activity, please let us know.


How do customers find HomeGuide?

We work hard to ensure people all over the U.S. know about HomeGuide. Customers find us by searching online for professional home services or by word of mouth.


How do I meet new customers through HomeGuide?

We send you new requests that match your preferences as soon as they come in. If you're interested in a particular customer, you respond with a personalized quote. If it's your first quote, you will be asked to purchase credits.


Can I actually find a professional on HomeGuide.com?

Absolutely. Thousands of home service professionals in every state use HomeGuide.com to meet new customers. Submit a request and communicate with up to five professionals who are interested and available. You can communicate freely, read reviews, and compare profiles to ensure you hire the pro who is right for you.



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