Kim's Cleaning Service
About
I like to adjust any needs and accommodations necessaries for the client whether that is the products that will be in use or communications. I ensure my clients know what will be in use through self-reports I make and pictures I take of the jobs done. (these pictures are not for personal or business use strictly for the own client). If the client is unsatisfied I do offer 1 free hour to dedicate to completing the unsatisfied work.
Satisfying the customer seeing the 1st smile of what my services provided.
Highlights
Photos and videos
No reviews (yet)
Frequently asked questions
What is your typical process for working with a new customer?
The best way to reach out to a customer is through a phone call asking some questions before meeting face to face. If you have social anxiety texting is an alternative option. I like to know the customer's preferences before starting work to make any accommodations needed for their health and safety. Customer satisfaction is my number one priority.
What education and/or training do you have that relates to your work?
I have 3 years of experience working for a cleaning company. I am a contractor that cleans for government property as a general cleaner.
How did you get started in this business?
I have been told from workers in buildings I was contracted in that they would enjoy using my services in their own homes.
What advice would you give a customer looking to hire a pro in your area of expertise?
I would recommend dedicating themselves to one area of the home or stepping out to give space for the cleaning process to go better. Workers give it their all when they are not under pressure.
What questions should customers think through before talking to pros about their needs?
Identifying what type of cleaning products they prefer if you do not have prefers then I consider taking to account strong smell of chemicals or needing home-made natural chemicals for their preferences. what areas are the most important and how long it will take to get the job done?