Property Repair Enhancement And Preservation Plus Inc. (PREP Plus, Inc)
About
We are a company with a One Stop Shop philosophy providing residential remodeling including kitchens and bathrooms, flooring (tiles, wood, carpet), painting (exterior and interior), decks and fences, maintenance, repairs, plus. We are a 24/7 company.
Tired or frustrated by having several contractors working on your property with never ending conflicts between the contractors? By having Prep Plus, Inc. you eliminate the coordinating problems and at the same time, save you money in the process.
Our employees are the best in what they do. We were established in 2011. We are proud in providing the best value for our customers. We only use prime materials and supplies. We take the time to understand the clients needs and requirements, offer ideas and counseling on the job and as a final result, the client receives the best value. No job is to small or large. We respond to our calls 24/7.
Having a final result that exceeds the clients expectation is our commitment and pride. Creating and providing ideas on the jobs that are unique and matches the clients personality and desires is an objective that we always shoot for.
Our final goal is to receive referrals and additional work from our clients. There is no other substitute. To obtain this goal, we go above and beyond what is required.
Highlights
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Frequently asked questions
What is your typical process for working with a new customer?
There are several phases that we follow:
Phase 1: Initial interview. The purpose is to understand the clients requirements and desires. From our experience, we will provide ideas and offer sugestions to the project.
Phase 2: Establish the working plan defining the different scopes of the work. It includes the identification of the materials, fixtures and a time line for the job.
Phase3: Follow the time line and discuss with the client how the work is going compared with the planned time lines.
Phase 4: Final inspection and acceptance from the client.
Do you have a standard pricing system for your services? If so, please share the details here.
We do not charge for the initial interview and inspection. Each project has its unique requirements. As such, we prefer to provide to the client a written price once we inspect the property and have a defined work scope.
How did you get started in this business?
I had been doing remodeling of residential properties for myself and close friends and family for over 30 years. Considering our services, we established a One Stop Shop philosophy, eliminating coordinating headaches and at the same time, saving money to our clients.
What types of customers have you worked with?
We started with friends and family members. We develop and grew the business by providing remodeling, repair and maintenance services to financial institutions, real estate brokers and realty companies.
In the process, we established a department to develop and focus our services directly to the public.
What advice would you give a customer looking to hire a pro in your area of expertise?
Discuss with the provider your ideas and request suggestions. Spend time planning the project. Ask questions, inquire about the materials used. Only accept first class fixtures and supplies.
Ensure that they have the capacity to do the work in a reasonable time. Check for the warranty after the work is done. Make sure you compare apples to apples. Look for value, not the lowest price. See if they can do more than one job. By combining the work, coordination problems are eliminated and cost are reduced. Have everything in writting and ensure that they are licensed and have insurance.
What questions should customers think through before talking to pros about their needs?
The questions should be:
1. What do I want to accomplish?
2. How am I going to acomplish it? What are the time lines?
3. What is my budget for the project?
4. What design meets my requirements?
5. How much disruption is acceptable?
6. After the work is completed, what warranties do I get?