How much does Geek Squad cost?
How much does Geek Squad cost?
$39.99 – $199.99 average service prices
Best Buy Geek Squad prices
Geek Squad prices are as low as $14.99 to install a tablet shield or as high as $249.99 to mount and set up a TV. Geek Squad performs repairs, setups, data recovery, and diagnostic services for computers, phones, and other devices. In-store and remote services typically cost less than in-home jobs.
| Service | Average cost |
|---|---|
| Remote services | |
| Windows 10 tutorial | $19.99 |
| Operating system tune-up | $39.99 |
| Setup & support for computers, tablets, or printers | $39.99 |
| Software setup & troubleshooting | $39.99 |
| Data backup or transfer | $99.99 |
| Email troubleshooting | $99.99 |
| Network setup & troubleshooting | $99.99 |
| Virus removal & system repair | $149.99 |
| In-store services | |
| Tablet shield installation | $14.99 |
| Computer or tablet setup | $39.99 |
| Hardware installation | $39.99 |
| Physical computer damage, broken parts, or system troubleshooting | $84.95 (plus parts) |
| Data backup or transfer* | $99.99 |
| Virus removal & system repair | $149.99 |
| Data recovery | $200.00 |
| In-home services | |
| Soundbar setup | $99.99 |
| Modem setup | $149.99 |
| New PC or tablet setup (no data transfer) | $149.99 |
| Virus removal & system repair | $149.99 |
| VR setup | $149.99 |
| Wi-Fi setup | $149.99 |
| Soundbar mounting & setup | $169.99 |
| New PC or tablet setup (with data transfer*) | $199.99 |
| TV setup | $199.99 |
| Starlink mounting & setup | $229.00 |
| TV mounting & setup | $249.99 |
*Up to 100 GB for data backup or transfers.
Remote services
Geek Squad remote services cost $19.99 to $149.99 and can be done over the phone or through an online chat conversation. This option is best for those who are familiar with technology and do well with verbal instructions.
In-store services
In-store Geek Squad services cost $14.99 to $200.00 and typically involve physical repairs as well as difficult jobs like data recovery. This option is best for those who aren’t tech-savvy and need help from a representative in person.
In-home services
In-home Geek Squad services cost $99.99 to $249.99 and include jobs like setting up Wi-Fi, mounting a TV, or installing a soundbar in your home. If you have an annual Best Buy membership, in-home services are $49.99 per visit.
Best Buy tech support memberships
Best Buy offers two annual membership plans called My Best Buy Plus™ and My Best Buy Total™. These plans cover select remote and in-store Geek Squad services on up to 3 devices purchased at Best Buy. In-home services cost $49.99 per visit.
| Factor | Plus™ | Total™ |
|---|---|---|
| Annual cost | $49.99 | $179.99 |
| Free 2-day shipping | Included | Included |
| Member discounts | Included | Included |
| Early access to sales and events | Included | Included |
| 60-day return window | Included | Included |
| Unlimited computer virus removal | Included | Included |
| Unlimited computer tune-ups | Included | Included |
| Free device setup | Included | Included |
| Software and email troubleshooting | Included | Included |
| Protection plans, including AppleCare+ | Not included | Included |
| 24/7 tech support | Not included | Included |
| VIP member support | Not included | Included |
| 15% – 20% off Geek Squad services* | Not included | Included |
*Applies to any non-covered service (like hardware setup, data backup or transfer, and recovery services).
If you anticipate having trouble with your computer, phone, or tablet regularly, a protection plan or yearly membership fee may actually be cheaper than paying for repairs as needed.
Geek Squad cost factors
The following factors impact Geek Squad prices:
Protection plans: Depending on your device, you can buy a protection plan for $129.99 (1 year), $189.99 (2 years), or $229.99 (3 years). These plans cover accidental damage, parts and labor, battery and hard drive replacements, and hardware issues.
Membership: If you have a My Best Buy membership, you’ll get several remote and in-store repairs for free. If your devices never have issues, you may not need a plan. However, memberships pay for themselves over time if you use them often.
Individual vs. business: Geek Squad charges different rates for individuals versus business locations with complex setups and multiple computers.
Cell phone repair
Geek Squad cell phone repair prices vary depending on the service and brand. Screen repairs start at $129 for Apple and $149.99 for Samsung. In comparison, iPhone screen repair costs $80 to $130 at local third-party repair shops and $129 to $329+ at an Apple Store.
Other devices
Geek Squad also offers setup and repair services for the following less common devices:
Appliances
Fitness equipment
Smart home devices
Car electronics
Cameras
Video game consoles
Boat radios and speakers
EV charging stations
Geek Squad FAQs
What is Geek Squad?
Geek Squad is Best Buy’s computer and device repair department. They provide support over the phone, online, in-store, and in-home, 24/7. They provide a variety of services for computers, phones, tablets, appliances, TVs, and more.
How do I report a fake Geek Squad email?
If you get an unexpected email from someone claiming to be a Best Buy or Geek Squad employee, you can report it by calling 1-888-BEST BUY (1-888-237-8289). You can also report scams to local law enforcement or the Federal Trade Commission.
Can I call Geek Squad for free?
You can call Geek Squad for free anytime or chat with a Geek Squad agent online. The assistance is free with a Best Buy membership. Otherwise, remote support service costs $19.99 to $149.99, depending on the issue. The agent will either talk you through the process to fix it or recommend a repair.
Is Geek Squad worth it?
While Geek Squad prices are sometimes high compared to other companies, customers give it high ratings overall. In comparison, computer repair costs $50 to $150 on average at a local independent service shop.
Questions to ask computer repair techs
When hiring a computer repair service near you, ask these questions to make sure you get the most out of your service visit:
How long have you been providing tech support services?
Do you have any certifications or degrees?
How can I prepare my device for my appointment?
Do you provide the parts for this repair?
Is this covered under warranty?
What safety measures do you follow?
How do you make sure my data is secure during the repair process?
What happens if there's damage or a problem during the repair?
Do you offer a satisfaction guarantee?
Using our proprietary cost database, in-depth research, and collaboration with industry experts, we deliver accurate, up-to-date pricing and insights you can trust, every time.